[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Waste Management · Tempe, AZ # Builders Direct Desk Agent Tempe, AZ, United States Hybrid Full-time Sales Listed on Waste Management’s official careers site. Posted November 5, 2026. Check that it is still open and apply there. [Apply on Waste Management’s careers site →](https://emcm.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/2355602) [OpenNash Jobs](https://jobs.opennash.com/) / [Waste Management](https://jobs.opennash.com/companies/waste-management/) / Builders Direct Desk Agent ## Job description I. ### Job Summary The Builder's Direct Desk Agent provides customer service for the construction department by serving as a point of contact for the customer and acting as liaison between the customer and operations. This position manages inbound calls, sells small contractors, manages all contractor service needs and provides outside sales rep support. II. ### Essential Duties and Responsibilities Fields incoming calls for the construction department. Acts as lead contact for and liaison to construction customers and operations. Works to understand customers’ needs, issues and requests. Establishes and maintains a high level of customer satisfaction by working with customers, operations, sales and set-up departments to resolve issues including escalated and complex customer service issues. Communicates and coordinates with sales and operations departments to ensure follow-up on sales leads, set-ups, missed pick-ups and other customer-related issues. Initiates outbound calls to customers to ensure resolution of issues, customer satisfaction and to build loyalty. Provides information and education to customers regarding service options, charges and billing questions. Other duties as assigned. III. ### Qualifications A. ### Required Qualifications High School Diploma Or G.E.D (accredited). 2 years of customer service experience (in addition to education requirements) IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. ### Office This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. ### Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ## At a glance - Posted by the employer: Nov 5, 2026 - First seen by OpenNash: Nov 9, 2026 - Last checked: Nov 9, 2026 - Listed for: 4 days - Location: Tempe, AZ, United States - Work arrangement: Hybrid - Employment type: Full-time[Apply on Waste Management’s careers site →](https://emcm.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/2355602) ## More jobs at Waste Management ### [CDL Truck Drive Commercial FEL Benefits Day 1](https://jobs.opennash.com/companies/waste-management/jobs/43f7ee90cf3622bf385c/) Mesa, AZ, United States ### [Business Analyst II - Process and Data Analytics | Automations](https://jobs.opennash.com/companies/waste-management/jobs/12008c5443de4a2f3bd6/) Windsor, CT, United States ### [Business Analyst III](https://jobs.opennash.com/companies/waste-management/jobs/2df4f5b93d1cfa454e4a/) Houston, TX, United States ### [CDL A Driver](https://jobs.opennash.com/companies/waste-management/jobs/3cb21c66d687944a9baf/) Conroe, TX, United States ### [CDL A Driver](https://jobs.opennash.com/companies/waste-management/jobs/f28fd52920337b92af83/) Dunkirk, NY, United States ## Similar jobs at other companies ### [Construction Estimator - Leeding Builders Group](https://jobs.opennash.com/companies/aecom/jobs/e60c8257b84d693f2fc0/) AECOM · New York, NY ### [Senior Project Manager -Leeding Builders Group](https://jobs.opennash.com/companies/aecom/jobs/e0dafd37eb3de60d1e5b/) AECOM · New York, NY ### [Senior Underwriter - Builders Risk](https://jobs.opennash.com/companies/axis-capital-holdings/jobs/9baaad3f6cc9c6b086cc/) Axis Capital Holdings · Alpharetta, GA +3 more ### [Application Builder, Ring Software Product Builders](https://jobs.opennash.com/companies/amazon/jobs/185ae11a5005c71399ee/) Amazon · US, MA, North Reading ### [Student Intern - Master Builders Risk](https://jobs.opennash.com/companies/allianz/jobs/818555d3fc07abb61ebd/) Allianz · Alpharetta, Georgia, United States [Jobs in Tempe, AZ](/locations/us/az/tempe/)[Jobs in Arizona](/locations/us-az/)[Sales jobs](/functions/sales/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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