[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) W. R. Berkley · Wilmington, DE # Systems Engineer II Wilmington, DE, US Operations Listed on W. R. Berkley’s official careers site. Posted November 6, 2026. Check that it is still open and apply there. [Apply on W. R. Berkley’s careers site →](https://careers-berkley.icims.com/jobs/14872/systems-engineer-ii/job?in_iframe=1) [OpenNash Jobs](https://jobs.opennash.com/) / [W. R. Berkley](https://jobs.opennash.com/companies/w-r-berkley/) / Systems Engineer II ## Job description Company Details The Company is an equal employment opportunity employer. ### Responsibilities - Design, build, test, and publish Microsoft Copilot Studio agents, including topics, generative answers, knowledge sources, actions, connectors, and Power Automate flows to solve business problems across operating units. - Manage the Copilot Studio environment, including agent lifecycle, publishing channels, authentication, analytics, capacity and Copilot Credits consumption, and licensing, while enforcing responsible AI, DLP, and security standards. - Design and develop solutions using Power Apps (canvas and model-driven), Power Automate (cloud and desktop flows), and Dataverse, following ALM best practices with solutions, environment variables, and managed deployments. - Administer Power Platform environments, including environment strategy, DLP policies, connectors, security roles, and the Center of Excellence (CoE) Starter Kit; monitor usage, capacity, and maker activity to ensure a secure and well-governed tenant. - Integrate Power Platform and Copilot Studio solutions with Microsoft 365, SharePoint, Teams, Dataverse, Azure, and third-party systems using standard and custom connectors and APIs, following defined change control processes. - Monitor and manage ticket queues, provide technical support and guidance to makers and end users, and troubleshoot Power Platform and Copilot Studio issues. - Create process and technical documentation, solution designs, runbooks, and maker guidance to support clarity, consistency, and efficiency within IT operations. - Implement security-first practices by integrating cybersecurity, data protection, and responsible AI considerations into every solution, ensuring agents and apps respect data classification, sensitivity labels, and access controls. - Develop a basic understanding of business processes and core business functions; gather and document business requirements; communicate technical concepts to non-technical stakeholders; and apply Power Platform and AI capabilities to solve business problems and support business outcomes. ### Qualifications Qualifications: - 3+ years of experience in IT systems engineering or application development. - 3+ years of hands-on Microsoft Power Platform experience, including Power Apps, Power Automate, and Dataverse. - At least 1 year of recent (within the last 2 years) hands-on Microsoft Copilot Studio experience developing, deploying, and managing agents in a production environment. - Experience with Power Platform administration, environment strategy, DLP policies, and ALM (solutions, pipelines, managed/unmanaged deployments). - Experience integrating solutions with Microsoft 365, SharePoint, Teams, and Microsoft 365 Copilot. - Working knowledge of Power Fx, connectors (standard, premium, and custom), and REST APIs. - Demonstrated comfort using AI-assisted tools in a professional context and viewing AI as a standard part of modern workflow. - Experience with Microsoft Foundry, Azure OpenAI, AI Builder, or Model Context Protocol (MCP) integrations (preferred). - Experience with the Power Platform CoE Starter Kit and Power Platform admin center / PowerShell (preferred). - Experience with Power BI report development (preferred). - Experience in the insurance or financial services industry (preferred). - Ability to promote and work within an Agile methodology, emphasizing flexibility, collaboration, and continuous improvement. - Ability to streamline processes using automation and scripting to enhance efficiency and reduce potential for human error. - Strong business acumen with the ability to align technical expertise to broader business objectives. - Familiarity with cloud computing concepts and leveraging Microsoft 365 and Azure to support and enhance business operations. - Demonstrated innovation mindset to drive technological advancements and improve business processes. - Ability to design and support scalable systems that meet organizational growth and evolving needs. - Strong troubleshooting skills to quickly and effectively resolve issues and maintain smooth operation of IT systems. - Conceptual thinking skills. - Ability to manage information effectively. - Strong sense of personal ownership and accountability. - Quality decision-making skills. - Composure and flexibility in a dynamic environment. ### Education Requirement - Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related discipline. - Equivalent experience and/or alternative qualifications will be considered. - Current Microsoft certifications such as AB-620 (AI Agent Builder Associate), AB-410 (Intelligent Applications Builder Associate), or PL-400/AB-400 (Power Platform Developer) preferred; previously earned PL-200 or PL-600 certifications are also valued. Additional Company Details We do not accept unsolicited resumes from third party recruiting agencies or firms. ### Additional Requirements Location and Travel: Wilmington, DE Urbandale, IA Manassas, VA Scottsdale, AZ Sponsorship Details Sponsorship not Offered for this Role ## At a glance - Posted by the employer: Nov 6, 2026 - First seen by OpenNash: Nov 8, 2026 - Last checked: Nov 8, 2026 - Listed for: 2 days - Location: Wilmington, DE, US[Apply on W. R. Berkley’s careers site →](https://careers-berkley.icims.com/jobs/14872/systems-engineer-ii/job?in_iframe=1) ## More jobs at W. R. 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