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Vodafone · Cairo, Egypt

# Vodafone Egypt- Customer Care Advisor

Cairo, Egypt Customer Support 

Listed on Vodafone’s official careers site. Posted September 24, 2026. Check that it is still open and apply there.
[Apply on Vodafone’s careers site →](https://jobs.vodafone.com/careers/job/563018698090942)

[OpenNash Jobs](https://jobs.opennash.com/) / [Vodafone](https://jobs.opennash.com/companies/vodafone/) / Vodafone Egypt- Customer Care Advisor

## Job description

Apply now and join what is more than just a job!
- Acts as a first point of contact with Customers to support in any inquiries
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets Good Communication Skills Excellent Command of the English language Strong Commitment and Dedication Age: Maximum
- 30 years Only graduated with bachelor's degree Accounts to be hired: Consumer, Corporate Account and Internet Call Center (Technical Account)

It is also a Plus if you have: -Previous Experience in Mobile Internet and/ or ADSL support. Not a perfect fit? Worried that you don't meet all the desired criteria exactly? If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

## At a glance
- Posted by the employer: Sep 24, 2026
- First seen by OpenNash: Oct 14, 2026
- Last checked: Oct 21, 2026
- Listed for: 27 days
- Location: Cairo, Egypt[Apply on Vodafone’s careers site →](https://jobs.vodafone.com/careers/job/563018698090942)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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