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Vodafone · Budapest, Hungary

# IT Support Engineer (m/f/d) for Vantage Towers

Budapest, Hungary IT & Infrastructure 

Listed on Vodafone’s official careers site. Posted June 12, 2026. Check that it is still open and apply there.
[Apply on Vodafone’s careers site →](https://jobs.vodafone.com/careers/job/563018694030203)

[OpenNash Jobs](https://jobs.opennash.com/) / [Vodafone](https://jobs.opennash.com/companies/vodafone/) / IT Support Engineer (m/f/d) for Vantage Towers

## Job description

### L2 Application Support & Operations

You perform day-to-day L2 support, maintenance, monitoring, and troubleshooting for vital business applications (CRM, ERP, billing systems, API gateways), ensuring high operational availability.

### Incident Management & Problem Reduction

You manage incident resolution, problem management, configuration changes, and batch processing, proactively driving down trouble tickets and service request trends.

### Automation & Process Efficiency

You identify automation opportunities, streamline operational workflows to reduce costs, and deliver measurable performance improvements against operational KPIs.

### Technical Roadmaps & Capacity Planning

You lead WAR ROOM investigations and contribute to technical roadmaps through systematic capacity planning and hardware assessments.

### Vendor & SLA Governance

You align with internal support teams and external suppliers in periodic governance meetings, monitoring SLAs/KPIs and handling technical escalations effectively.

### Educational Background

Degree in Computer Science, Information Technology, Software Engineering, or a comparable technical qualification.

### Professional Experience

Proven track record in IT system administration, cloud environments (e.g., AWS, GCP), and supporting enterprise applications in production.

### Technical Skills

Strong administration experience with Salesforce Lightning Platform (CPQ, CLM, CRM), Linux system administration, networking, SQL databases, REST APIs, and monitoring tools (Prometheus, Grafana, ELK); experience with Apache Superset is a plus.

### Soft Skills

Strong analytical problem-solving skills, stakeholder management capabilities, structured troubleshooting approach, and effective communication under pressure.

### Language Proficiency

Fluent spoken and written communication skills in both English and Hungarian.

## At a glance
- Posted by the employer: Jun 12, 2026
- First seen by OpenNash: Oct 14, 2026
- Last checked: Oct 21, 2026
- Listed for: 131 days
- Location: Budapest, Hungary[Apply on Vodafone’s careers site →](https://jobs.vodafone.com/careers/job/563018694030203)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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