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VINCI · Bobadela, Lisboa, Portugal

# Webfactory Support (French Speaker) M/F

Bobadela, Lisboa, Portugal {'@type': 'MonetaryAmount', 'currency': '', 'value': {'@type': 'QuantitativeValue', 'unitText': ''}} 

Listed on VINCI’s official careers site. Posted October 18, 2026. Check that it is still open and apply there.
[Apply on VINCI’s careers site →](https://jobs.vinci.com/en/job/bobadela/webfactory-support-french-speaker-m-f/1440/39199040704)

[OpenNash Jobs](https://jobs.opennash.com/) / [VINCI](https://jobs.opennash.com/companies/vinci/) / Webfactory Support (French Speaker) M/F

## Job description

We're looking for a Support Specialist to join our Website Support team, where you'll be part of first-line support operations, manage website workflows, and ensure seamless communication between users, stakeholders, and technical teams.

### Responsabilities

Level 1 support operations; Manage website updates, user requests, and incident resolution; Serve as the communication bridge between users, stakeholders, and technical teams; Align user needs with team priorities and technical requirements; Monitor support performance and ensure service quality; Promote best practices in accessibility, security, and GDPR compliance.

### Requirements and skills

Degree in Computer Engineering or a related field; Familiarity with: Incident Management: EasyVista (nice to have); Analytics: Matomo (nice to have); Knowledge of SEO, GDPR, and data privacy regulations; ITIL certification (nice to have); Fluent in English and French (spoken and written); Adaptability to new contexts and challenges; Team-oriented mindset; Strong interpersonal and communication skills; Proactive problem-solving attitude.

In this role, you’ll manage website updates, handle support requests, and play a key part in resolving incidents, all while acting as the bridge between users, stakeholders, and technical teams. You’ll have the opportunity to strengthen both your technical and communication skills in a fast-paced environment, contribute to secure and accessible digital services, and grow in a team that values ownership, collaboration, and continuous improvement.

## At a glance
- Posted by the employer: Oct 18, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 7 days
- Location: Bobadela, Lisboa, Portugal
- Pay: {'@type': 'MonetaryAmount', 'currency': '', 'value': {'@type': 'QuantitativeValue', 'unitText': ''}}[Apply on VINCI’s careers site →](https://jobs.vinci.com/en/job/bobadela/webfactory-support-french-speaker-m-f/1440/39199040704)

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