[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Vertiv Holdings jobs](https://jobs.opennash.com/companies/vertiv-holdings/) · [Search jobs](/search/) Vertiv Holdings · Petaling Jaya, Malaysia # Field Service IX, (Smart Solution) Petaling Jaya, Malaysia Listed on Vertiv Holdings’s official careers site. Posted June 26, 2026. Check that it is still open and apply there. [Apply on Vertiv Holdings’s careers site →](https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/20273828) [OpenNash Jobs](https://jobs.opennash.com/) / [Vertiv Holdings](https://jobs.opennash.com/companies/vertiv-holdings/) / Field Service IX, (Smart Solution) ## Job description ### Summary The Field Service Engineer – Thermal Solutions is responsible for delivering expert technical support, on-site service, and maintenance for Vertiv’s thermal management systems, including precision cooling units, CRAC/CRAH systems, in-row cooling, and advanced liquid cooling technologies. This role encompasses installation, commissioning, diagnostics, preventive maintenance, and direct customer engagement to ensure optimal performance of mission-critical infrastructure. ### Key Responsibilities Installation & Commissioning Execute installation, start-up, and commissioning of Vertiv thermal systems. Ensure seamless integration with power, IT, and facility infrastructure. Perform performance testing and validate system functionality against specifications. Technical Support & Troubleshooting Identify and resolve mechanical, electrical, and control-related issues. Provide both remote and on-site technical troubleshooting. Use diagnostic tools and software to conduct root cause analysis. Preventive & Corrective Maintenance Conduct scheduled inspections, cleaning, and servicing of cooling systems. Replace components, perform firmware upgrades, and calibrate controls. Ensure systems operate at peak efficiency and meet performance standards. Emergency Response & On-Call Support Deliver rapid response to emergency service requests, 24/7 availability. Mitigate downtime and restore operations during critical failures. Customer Training & Support Educate clients on operational best practices and maintenance procedures. Offer recommendations to enhance energy efficiency and optimize system performance. Compliance & Documentation Adhere to all safety, environmental, and regulatory requirements. Maintain accurate service logs, reports, and maintenance documentation. Continuous Improvement & Technical Development Provide feedback to engineering and R&D for product improvement. Stay current on emerging cooling technologies and energy-saving practices. Mentor junior engineers to strengthen team capabilities. ### Qualifications & Requirements Diploma or bachelor’s degree in mechanical engineering, HVAC Technology, or a related technical field. 5+ years of hands-on experience in thermal management, HVAC systems, or data center cooling, including work with CRAC/CRAH units, in-row cooling, and refrigerant-based systems. Solid understanding of thermal system design and operation. Proficiency in troubleshooting mechanical, electrical, and control systems. Familiarity with cooling system controllers, PLCs, sensors, and diagnostic tools. Experience with refrigerant handling, leak detection, and system charging (EPA certification or equivalent preferred). Ability to interpret technical drawings, wiring schematics, and service manuals. Strong analytical thinking and independent problem-solving skills. Good communication and interpersonal abilities for customer-facing interactions. Team-oriented with a proactive attitude. ### Other Requirements Commitment to safety and compliance with regulatory standards. Ability to work in high-pressure, mission-critical environments such as data centers or telecom facilities. Willing and able to travel extensively— up to 100% travel expected. ### Preferred Qualifications Degree/Diploma in HVAC or Mechanical Engineering with a background in data center cooling. Experience with advanced cooling systems (liquid cooling, adiabatic, or free cooling). Familiarity with DCIM platforms and remote monitoring tools. The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. ### OUR CORE PRINCIPALS Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency - Foster a Customer-First Mindset Think Big and Execute - Lead by Example Drive Continuous Improvement - Learn and Seek Out Development At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers ## At a glance - Posted by the employer: Jun 26, 2026 - First seen by OpenNash: Jul 10, 2026 - Last checked: Oct 18, 2026 - Listed for: 114 days - Location: Petaling Jaya, Malaysia[Apply on Vertiv Holdings’s careers site →](https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/20273828) ## More jobs at Vertiv Holdings ### [Field Service IX - Busway](https://jobs.opennash.com/companies/vertiv-holdings/jobs/f1b6c6103203b934d6db/) Petaling Jaya, Malaysia ### [Field Service IX – Thermal Start-up](https://jobs.opennash.com/companies/vertiv-holdings/jobs/411fb6e6c8be59bb3ce5/) Petaling Jaya, Malaysia ### [Field Service VII (Smart Solution)](https://jobs.opennash.com/companies/vertiv-holdings/jobs/30c21d39801f0c26492f/) Petaling Jaya, Malaysia ### [Field Service VII, AC Power](https://jobs.opennash.com/companies/vertiv-holdings/jobs/6981f32e1356ef18b2e3/) Petaling Jaya, Malaysia ### [Field Service VII, Thermal](https://jobs.opennash.com/companies/vertiv-holdings/jobs/982231a5a53daf72ea60/) Petaling Jaya, Malaysia ## Similar jobs at other companies ### [Smart Buildings Service Coordinator](https://jobs.opennash.com/companies/siemens/jobs/3107de00c652982da6ff/) Siemens ### [Dynamics 365 Sales & Service Solution Engineer](https://jobs.opennash.com/companies/microsoft/jobs/abc7c47e56f95d9c9a3d/) Microsoft · Japan, Tokyo-to, Tokyo ### [Smart World事業の社会課題をAI/機械学習技術を用いて解決するデータ分析リサーチエンジニア](https://jobs.opennash.com/companies/ntt/jobs/a4e9f385e2264178e595/) NTT ### [Field Service Solution Engineer (d/m/w)](https://jobs.opennash.com/companies/airbus/jobs/8237e7d9edf04b6313a6/) AIRBUS · München Area ### [Smart Building Analyst](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/8afa3ac5b5ad5136ec67/) Jones Lang LaSalle OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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