[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Vertiv Holdings jobs](https://jobs.opennash.com/companies/vertiv-holdings/) · [Search jobs](/search/) Vertiv Holdings · Anderson, SC # IT End User Services Analyst Anderson, SC, United States IT & Infrastructure Listed on Vertiv Holdings’s official careers site. Posted June 22, 2026. Check that it is still open and apply there. [Apply on Vertiv Holdings’s careers site →](https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/20274093) [OpenNash Jobs](https://jobs.opennash.com/) / [Vertiv Holdings](https://jobs.opennash.com/companies/vertiv-holdings/) / IT End User Services Analyst ## Job description ### POSITION SUMMARY The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as a point of escalation for incidents that require local resolution. They work alongside the Platform Service Team to support corporate infrastructure and participate in various IT projects. ### RESPONSIBILITIES Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary. Provide second-level user support for hardware and software issues. Assist in hardware and software installation/configuration according to corporate policies and guidelines. Aid in troubleshooting and diagnosing hardware/software errors. Support PC replacement programs and emergency equipment exchanges. Provide hands-on assistance for IT project implementations. Help with local backup operations in alignment with corporate policies. Maintain confidentiality on all user data and related information. Perform miscellaneous job-related duties as assigned. Strong emphasis on Manufacturing and/or Plant experience Matrix management style ### QUALIFICATIONS Bachelor's degree or equivalent experience. A+ certificate or 1-2 years’ experience with a technical support environment End User and/or Customer Facing support 1-3 years of experience in MS Windows desktop operating system deployment. Basic understanding of Software Distribution and Patch Management tools. Ability to create and manage IT tickets effectively is required. Experience with ServiceNow preferred Basic knowledge of network infrastructure and security principles. Experience with Apple Mac deployment and support is a plus PHYSICAL & ENVIRONMENTAL DEMANDS Medium lifting (30 lbs. – 45 lbs.) Frequent standing, kneeling, crawling, stooping, bending, twisting, and climbing (stairs, ladders). TIME TRAVEL REQUIRED 10% The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities. ### OUR CORE PRINCIPLES Safety. Integrity. Respect. Teamwork. Inclusion. OUR STRATEGIC PRIORITIES High-Performance Culture Customer Focus Operational Excellence Innovation Financial Strength VERTIV BEHAVIORS Own it - Act with urgency - Foster a customer-first mindset Think big and execute - Lead by example - Drive continuous improvement - Learn and seek out development - Promote transparent & open communication About Vertiv Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com. #LI-RB1 ## At a glance - Posted by the employer: Jun 22, 2026 - First seen by OpenNash: Jul 10, 2026 - Last checked: Oct 18, 2026 - Listed for: 118 days - Location: Anderson, SC, United States[Apply on Vertiv Holdings’s careers site →](https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/20274093) ## More jobs at Vertiv Holdings ### [BIM Coordinator](https://jobs.opennash.com/companies/vertiv-holdings/jobs/be505fcaf115a1cd0665/) Anderson, SC, United States ### [Building Management Systems Engineer](https://jobs.opennash.com/companies/vertiv-holdings/jobs/dcc3f02c004186ef5e34/) Anderson, SC, United States ### [CEB - Tester (1st shift)](https://jobs.opennash.com/companies/vertiv-holdings/jobs/ecfdf031a0d50e8447d4/) Anderson, SC, United States ### [Controls Engineer](https://jobs.opennash.com/companies/vertiv-holdings/jobs/fe5f1906f2c9cf0053fd/) Anderson, SC, United States ### [EHS Technician-2nd shift](https://jobs.opennash.com/companies/vertiv-holdings/jobs/63fd222bf7f4e22c276a/) Anderson, SC, United States ## Similar jobs at other companies ### [Sr. Analyst, End User Experience](https://jobs.opennash.com/companies/royal-caribbean-group/jobs/abbcf4a7ae524e84fe93/) Royal Caribbean Group · Miramar, FL, US ### [Manager, VA End User Adoption](https://jobs.opennash.com/companies/oracle/jobs/e48bf67424e6f0ad5fd0/) Oracle · United States ### [End User Services - Technology Engineering - Senior Associate](https://jobs.opennash.com/companies/fannie-mae/jobs/7ba8318ae07103022589/) Fannie Mae · Washington, District of Columbia ### [Director End User Support Services](https://jobs.opennash.com/companies/burlington-stores/jobs/4f8b9f08eac37b007969/) Burlington Stores · Edgewater Park, NJ ### [Sr Engineer - End User Services](https://jobs.opennash.com/companies/ulta-beauty/jobs/5137c4ab5d9196e4dbc0/) Ulta Beauty · Bolingbrook, Illinois OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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