[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Vertiv Holdings jobs](https://jobs.opennash.com/companies/vertiv-holdings/) · [Search jobs](/search/) Vertiv Holdings · Thane, India # Application Testing & Business Process Analyst Thane, India Operations Listed on Vertiv Holdings’s official careers site. Posted September 16, 2026. Check that it is still open and apply there. [Apply on Vertiv Holdings’s careers site →](https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/20281022) [OpenNash Jobs](https://jobs.opennash.com/) / [Vertiv Holdings](https://jobs.opennash.com/companies/vertiv-holdings/) / Application Testing & Business Process Analyst ## Job description ### Job Summary Support the development, testing, validation, and deployment of service support applications and digital solutions by coordinating with business stakeholders and development teams, performing end-to-end functional testing, managing business requirements and master data activities, and creating training and knowledge-transfer documentation to support successful solution adoption. ### Key Responsibilities - Execute end-to-end functional, integration, regression and user acceptance testing for capabilities developed under the program. - Prepare test scenarios, test cases, expected results, test data and evidence; record defects with clear reproduction steps, business impact and supporting screenshots. - Validate business workflows across customer contact, case or service request handling, back-office processing, integration, notifications, reporting and user access, as applicable. - Coordinate with service operations, contact center, back-office, product, regional and IT stakeholders to clarify requirements, obtain test data and resolve open questions. - Maintain requirements, test status, defect logs, decision logs, action trackers and traceability between business requirements, developed features and test outcomes. - Perform master data cleansing, validation, maintenance and updates across relevant applications and tools, ensuring accuracy, consistency, completeness and alignment with approved business rules. - Participate in demonstrations, sprint or release reviews, solution walkthroughs and readiness discussions; communicate risks, dependencies and unresolved defects promptly. - Prepare and maintain user guides, process documents, standard operating procedures, quick-reference guides, FAQs, release notes and knowledge-transfer materials. - Support training preparation and delivery for business users, super users and support teams, including demonstrations and post-training clarification. - Assist with go-live readiness, cutover validation, user readiness, hypercare tracking and postimplementation issue analysis. - Identify recurring process gaps, data-quality issues and improvement opportunities using structured analysis and user feedback. - Follow applicable information security, data privacy, access-control, documentation and changegovernance requirements. ### Systems & Domain Exposure - Good working knowledge of Oracle Fusion Cloud, Oracle E-Business Suite (EBS), Oracle Redwood user experience and other Oracle applications is preferred. - Exposure to Genesys Cloud, contact center platforms, CRM or service-management applications, workflow tools and back-office processes is desirable. - Awareness of Agentic AI, conversational AI, automation, workflow orchestration and digital-assistant use cases is an advantage. - Proficiency in Microsoft Office, particularly Excel, PowerPoint, Word and Teams; experience with reporting or visualization tools is preferred. ### JOB DESCRIPTION Key Deliverables / Success Measures - Timely completion of assigned test cycles with complete and reusable test evidence. - Accurate defect documentation, prioritization support and closure or retest tracking. - Requirement and test traceability with minimal gaps between business needs and delivered functionality. - Clear, current and version-controlled training and knowledge documents before release or handover. - Effective stakeholder coordination, timely action closure and early escalation of blockers or quality risks. - Consistent attention to data accuracy, user experience, process controls and operational readiness. ### Skills & Competencies - Strong functional testing, analytical thinking and structured problem-solving skills. - Ability to understand end-to-end business processes and translate requirements into practical test scenarios. - Good written and verbal communication, with confidence to interact with business users, developers and program stakeholders. - High attention to detail, documentation discipline and ability to manage multiple actions and dependencies. - Strong interpersonal skills, collaboration, ownership and follow-through. - Ability to learn new applications and processes quickly and work in a changing program environment. ### Education & Experience - Graduate in engineering, computer applications, information technology, B.Sc. Information Technology, telecommunications, business, operations or a related discipline. - Prior experience in application testing, business analysis, process documentation, operations support or digital-transformation programs is preferred. - Experience in contact center operations, back-office management or service operations is an added advantage. - Experience working with IT development teams, business stakeholders and third-party partners is desirable. ### Work Conditions & Compliance - Fixed-term contract for 12 months, subject to applicable company terms and conditions. - May require coordination across functions, locations and time zones based on program needs. - The role may require flexibility in work schedules and extended support during critical project deliverables, testing cycles, release activities, and business priorities. - Must maintain confidentiality of business, customer, employee and system information and comply with applicable security and privacy requirements ## At a glance - Posted by the employer: Sep 16, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 18, 2026 - Listed for: 32 days - Location: Thane, India[Apply on Vertiv Holdings’s careers site →](https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/20281022) ## More jobs at Vertiv Holdings ### [Application Engineering Specialist](https://jobs.opennash.com/companies/vertiv-holdings/jobs/ef43679acc7c60e3d2f2/) Thane, India ### [Engineer - Technical Support](https://jobs.opennash.com/companies/vertiv-holdings/jobs/17a3838946f568df989b/) Thane, India ### [Engineer I- Service Technical Support](https://jobs.opennash.com/companies/vertiv-holdings/jobs/9e67296ba63b0ebdb7fc/) Thane, India ### [Oracle Business Systems & Test Analyst](https://jobs.opennash.com/companies/vertiv-holdings/jobs/a211e9b030a8f5b30fbf/) Thane, India ### [Project Manager Services Specialist](https://jobs.opennash.com/companies/vertiv-holdings/jobs/b3f803ba3e588a66c637/) Thane, India ## Similar jobs at other companies ### [Mobile Application Testing](https://jobs.opennash.com/companies/tata-consultancy-services/jobs/3493cb66edf121e93e29/) Tata Consultancy Services · Chennai ### [Application Solutions, Semiconductor Process and Device Simulations (TCAD)](https://jobs.opennash.com/companies/siemens/jobs/f67c235bc95278628480/) Siemens ### [Business Application Specialist - SQILLS](https://jobs.opennash.com/companies/siemens/jobs/948eaa59624e2fc21df4/) Siemens ### [Intermediate Business Application Support Analyst](https://jobs.opennash.com/companies/aegon/jobs/f25b8138bde8aabfcd9d/) Aegon ### [Business Analyst - Business Process Optimization](https://jobs.opennash.com/companies/deutsche-post/jobs/54dcfc454522d7c0ccb5/) Deutsche Post · Petaling Jaya, Selangor, Malaysia OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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