[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Vertiv Holdings jobs](https://jobs.opennash.com/companies/vertiv-holdings/) · [Search jobs](/search/) Vertiv Holdings · Petaling Jaya, Malaysia # Field Service VII (Smart Solution) Petaling Jaya, Malaysia Listed on Vertiv Holdings’s official careers site. Posted June 29, 2026. Check that it is still open and apply there. [Apply on Vertiv Holdings’s careers site →](https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/20275578) [OpenNash Jobs](https://jobs.opennash.com/) / [Vertiv Holdings](https://jobs.opennash.com/companies/vertiv-holdings/) / Field Service VII (Smart Solution) ## Job description ### Position Summary The Smart Solution Field Service Engineer is responsible for providing on-site technical support, troubleshooting, installation, and maintenance of Vertiv's Smart Solutions, including modular data centers, integrated power and cooling systems, and critical IT infrastructure. The role requires a strong technical background, problem-solving skills, and the ability to work independently to ensure customer satisfaction and system reliability. ### Key Responsibilities - Installation & Commissioning Perform on-site installation, configuration, and commissioning of Smart Solutions equipment. Ensure proper integration of power, cooling, and IT infrastructure. Conduct system performance tests and ensure functionality as per specifications. - Technical Support & Troubleshooting Diagnose and resolve hardware and software issues for modular data centers and other Smart Solutions. Provide remote and on-site technical assistance to customers. Perform root cause analysis to prevent recurring issues. - Preventive & Corrective Maintenance Conduct routine inspections and servicing to ensure system reliability. Replace faulty components and perform firmware/software upgrades. Maintain detailed service reports and maintenance records. - Customer Training & Support Educate customers on best practices for system operation and maintenance. Provide guidance on optimizing power and cooling efficiency. - Emergency Response & On-Call Support Provide 24/7 support for critical system failures and downtime events. Ensure rapid response to minimize service disruptions. - Compliance & Documentation Ensure all service activities comply with safety, industry, and regulatory standards. Maintain accurate technical documentation, reports, and service logs. - Continuous Improvement & Feedback Provide feedback to the engineering and product teams to improve Smart Solutions. Participate in training and certification programs to stay updated on the latest technologies. ### Qualifications & Requirements Bachelor’s degree or diploma in Electrical, Electronic, or Mechanical Engineering (or a related field). 2+ years of experience in field service, technical support, or maintenance of power, cooling, or IT infrastructure. Strong knowledge of UPS systems, cooling solutions, networking, and modular data centers. Ability to read and interpret technical drawings, schematics, and manuals. Experience with firmware updates, software configurations, and system calibrations. Strong problem-solving skills and the ability to work independently under pressure. Willingness to travel and work on-site at customer locations. Excellent communication skills to interact with customers, internal teams, and vendors. ### Preferred Qualifications Certifications in UPS, power, cooling, or data center infrastructure (e.g., Vertiv, Schneider, APC). Hands-on experience with DCIM (Data Center Infrastructure Management) software. Knowledge of IoT-enabled smart solutions and remote monitoring tools. Why Join Vertiv? Work with cutting-edge smart infrastructure solutions in a dynamic industry. Opportunity for career growth, training, and certifications. Be part of a global team ensuring the reliability of critical power and cooling systems. This role is ideal for engineers passionate about field service, smart solutions, and mission-critical infrastructure. ## At a glance - Posted by the employer: Jun 29, 2026 - First seen by OpenNash: Jul 10, 2026 - Last checked: Oct 18, 2026 - Listed for: 111 days - Location: Petaling Jaya, Malaysia[Apply on Vertiv Holdings’s careers site →](https://egup.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/20275578) ## More jobs at Vertiv Holdings ### [Field Service IX - Busway](https://jobs.opennash.com/companies/vertiv-holdings/jobs/f1b6c6103203b934d6db/) Petaling Jaya, Malaysia ### [Field Service IX – Thermal Start-up](https://jobs.opennash.com/companies/vertiv-holdings/jobs/411fb6e6c8be59bb3ce5/) Petaling Jaya, Malaysia ### [Field Service IX, (Smart Solution)](https://jobs.opennash.com/companies/vertiv-holdings/jobs/ed6b8739ec28fe7f9e24/) Petaling Jaya, Malaysia ### [Field Service VII, AC Power](https://jobs.opennash.com/companies/vertiv-holdings/jobs/6981f32e1356ef18b2e3/) Petaling Jaya, Malaysia ### [Field Service VII, Thermal](https://jobs.opennash.com/companies/vertiv-holdings/jobs/982231a5a53daf72ea60/) Petaling Jaya, Malaysia ## Similar jobs at other companies ### [Smart Buildings Service Coordinator](https://jobs.opennash.com/companies/siemens/jobs/3107de00c652982da6ff/) Siemens ### [Smart World事業の社会課題をAI/機械学習技術を用いて解決するデータ分析リサーチエンジニア](https://jobs.opennash.com/companies/ntt/jobs/a4e9f385e2264178e595/) NTT ### [Smart Building Analyst](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/8afa3ac5b5ad5136ec67/) Jones Lang LaSalle ### [Engineering Traineeship Smart Infrastructure](https://jobs.opennash.com/companies/siemens/jobs/68c3579deab0191ca2f7/) Siemens ### [Pega Smart Investigate framework](https://jobs.opennash.com/companies/ntt/jobs/d99738c258f4bd6b9020/) NTT · Bangalore, KA, IN, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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