[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Verisk Analytics jobs](https://jobs.opennash.com/companies/verisk-analytics/) · [Search jobs](/search/) Verisk Analytics · Norwich, Norfolk, United Kingdom # Business Support Adminstrator Norwich, Norfolk, United Kingdom Hybrid Full-time Operations Listed on Verisk Analytics’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on Verisk Analytics’s careers site →](https://fa-ewmy-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4938) [OpenNash Jobs](https://jobs.opennash.com/) / [Verisk Analytics](https://jobs.opennash.com/companies/verisk-analytics/) / Business Support Adminstrator ## Job description We are now looking for several Business Support Administrators to join our company, which is recognised by Forbes as a World’s Best Employer and Best Employer for Women. As a Business Support Administrator, you will manage the incoming correspondence, whether this be via email or telephone calls. The focus will be on allocating the correspondence to the correct claim, creating a new file where one does not exist, and ensuring all applicable actions are carried out on the claim as per the relevant correspondence and the agreement with our customers. You would be responsible for answering all incoming calls and transferring them where necessary in a professional manner. It doesn’t need to stop there, we pride ourselves on progressing our employees, which means you could develop into a Claims Handling team within time. ## Responsibilities Data extract all relevant claim information from the document onto the system where required with heightened attention to detail/accuracy - Scan incoming physical post to the system - Create all new claims on the systems where applicable, highlighting duplicate claims where necessary - Complete bulk upload spreadsheets, distribute and action responses where required Redirect correspondence required - Handle inbound calls professionally and transfer to the correct area where appropriate - Identify post that needs urgent action and escalate as appropriate - Manage work efficiently to enable customer Service Level Agreement’s, individual targets and team targets are met - Maintain a high standard of quality on work produced to meet both internal and external audit requirements To deliver professional standards of customer service to internal and external customers ## Qualifications A keen eye for detail and a commitment to accuracy Confidence using computers and learning new systems A customer-focused approach and a passion for delivering great service Clear, professional communication skills, both written and over the phone A collaborative mindset and enthusiasm for working as part of a team Strong organisation skills and the ability to manage priorities effectively A proactive, motivated and determined approach to getting things done Patience, positivity and enthusiasm, even when priorities shift A genuine willingness to learn, develop and take on new challenges What we offer 25 days holiday - Bank Holidays - Ability to Buy & Sell Holiday - Wellbeing time Progression opportunities Pension Scheme Group Life Assurance And more #LI-MS1#Hybrid ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 4 days - Location: Norwich, Norfolk, United Kingdom - Work arrangement: Hybrid - Employment type: Full-time[Apply on Verisk Analytics’s careers site →](https://fa-ewmy-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4938) ## More jobs at Verisk Analytics ### [Automation Test Engineer](https://jobs.opennash.com/companies/verisk-analytics/jobs/87d6d77f16c1b3b21843/) Norwich, Norfolk, United Kingdom ### [Full Stack Software Developer (.NET/AWS)](https://jobs.opennash.com/companies/verisk-analytics/jobs/96ef77815e59c6a44ba7/) Norwich, Norfolk, United Kingdom ### [Motor Claims Handler](https://jobs.opennash.com/companies/verisk-analytics/jobs/4180aa7ba080b77de9fd/) Norwich, Norfolk, United Kingdom ### [.Net Lead Engineer](https://jobs.opennash.com/companies/verisk-analytics/jobs/b63ffb6fd3c94f2f2c0c/) Hyderabad, Telangana, India ### [2027 Summer Internship - Platform Support Engineer Intern](https://jobs.opennash.com/companies/verisk-analytics/jobs/bf48db0de5689ee0a443/) London, United Kingdom ## Similar jobs at other companies ### [Business Support Executive](https://jobs.opennash.com/companies/gsk/jobs/a248e2c972aaa519eb78/) GSK · Auckland, New Zealand ### [Intermediate Business Application Support Analyst](https://jobs.opennash.com/companies/aegon/jobs/f25b8138bde8aabfcd9d/) Aegon ### [Business Support, Customer Service](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/d37fcc1a6f2da3c1ad71/) Jones Lang LaSalle · Hyderabad, TS ### [Work Experience: Business Support](https://jobs.opennash.com/companies/safran/jobs/4ac41d7e6c7449616f3b/) Safran ### [Business Support Summer Student (Summer 2027 Work Term)](https://jobs.opennash.com/companies/taqa/jobs/908815e3a67e51aefb83/) TAQA [Operations jobs](/functions/operations/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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