[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Valley National Bancorp jobs](https://jobs.opennash.com/companies/valley-national-bancorp/) · [Search jobs](/search/) Valley National Bancorp · Phoenix, AZ # Dudley Ventures IT Associate Phoenix, Arizona, United States Full-time IT & Infrastructure Listed on Valley National Bancorp’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Valley National Bancorp’s careers site →](https://myjobs.adp.com/vnbcareers/cx/job-details?reqId=5001225040506) [OpenNash Jobs](https://jobs.opennash.com/) / [Valley National Bancorp](https://jobs.opennash.com/companies/valley-national-bancorp/) / Dudley Ventures IT Associate ## Job description Responsibilities include but are not limited to: Onsite troubleshooting, maintenance, and user support for business-critical software platforms, including Great Plains (our accounting software) and other operational systems. Assisting with the implementation, testing, and ongoing support of IT initiatives and technology projects that improve business efficiency, security, and scalability. Equipment setup, deployment, and lifecycle maintenance for laptops, monitors, and other technology assets. Providing timely onsite technical support for Phoenix-based staff, including issue diagnosis, resolution, and end-user training. Supporting user account administration, access management, and coordination of onboarding and offboarding activities. Partnering with departments across the organization to identify technology needs and implement practical solutions that support business objectives. Assisting with office technology infrastructure, including conference room equipment, printers, network connectivity, and telecommunications systems. Coordinating with third-party vendors and service providers. ## Qualifications ### Required Skills Knowledge of desktop, laptop, mobile device, and peripheral support, including hardware and software diagnostics and issue resolution, enterprise software platforms, including accounting and ERP systems and other business-critical applications. Skill in identifying root causes, troubleshooting technical issues, and implementing effective solutions with minimal disruption to operations. Skill in providing responsive, professional onsite support and building positive relationships with users at all organizational levels. Knowledge of user account administration, access provisioning and deprovisioning, permissions management, and identity management processes. Skill in configuring, deploying, maintaining, and tracking laptops, monitors, printers, and other technology assets throughout their lifecycle. Knowledge of networking fundamentals, connectivity troubleshooting, telecommunications systems, and office technology infrastructure. Skill in supporting technology projects through planning, testing, deployment, documentation, and ongoing maintenance activities. Skill in communicating technical concepts to non-technical users, delivering training, and creating clear documentation and instructions. Ability to collaborate effectively with cross-functional teams, stakeholders, vendors, and service providers to support business and technology needs. Ability to manage multiple priorities, support requests, and project deadlines while maintaining strong attention to detail. Ability to quickly learn new technologies, adapt to changing business requirements, and support continuous improvement initiatives. ### Required Experience High School Diploma or GED equivalent and a minimum of 7 years experience in IT Support. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Phoenix, Arizona, United States - Employment type: Full-time[Apply on Valley National Bancorp’s careers site →](https://myjobs.adp.com/vnbcareers/cx/job-details?reqId=5001225040506) ## More jobs at Valley National Bancorp ### [AI Engineer](https://jobs.opennash.com/companies/valley-national-bancorp/jobs/5df443e34186df590d31/) Morristown, New Jersey, United States ### [Assistant Director, Mortgage Loan Servicing](https://jobs.opennash.com/companies/valley-national-bancorp/jobs/42ab977c4d84aed7c9ef/) Wayne, New Jersey, United States ### [Assistant General Counsel - Securities & Corporate Governance](https://jobs.opennash.com/companies/valley-national-bancorp/jobs/0e0b248fd7a4ed391447/) Morristown, New Jersey, United States ### [Assistant General Counsel, Consumer & Small Business Banking](https://jobs.opennash.com/companies/valley-national-bancorp/jobs/11aeea86710c786299c6/) Morristown, New Jersey, United States ### [Assistant Manager, Investor Reporting](https://jobs.opennash.com/companies/valley-national-bancorp/jobs/4454459bd823c3da465a/) Wayne, New Jersey, United States ## Similar jobs at other companies ### [Portfolio Management – Citi Ventures](https://jobs.opennash.com/companies/citigroup/jobs/fe30a00409dc54ac8ca9/) Citigroup · New York New York United States ### [Strategic Client Executive II, Collaborative Ventures](https://jobs.opennash.com/companies/unitedhealth-group/jobs/774886e06e4148ccd24d/) UnitedHealth Group · New York ### [Joint Ventures Agent (A2 CVG)](https://jobs.opennash.com/companies/deutsche-post/jobs/b7c4a7d6c150b206dcb0/) Deutsche Post · Erlanger, Kentucky, United States of America ### [Ventures Intern](https://jobs.opennash.com/companies/ge-healthcare-technologies/jobs/8f43df3478ca9f9d03b4/) GE HealthCare Technologies · Chicago, Illinois, United States of America ### [LM Ventures Portfolio Sr Manager](https://jobs.opennash.com/companies/lockheed-martin/jobs/0bc0187b2979e08db537/) Lockheed Martin · Fort Worth, TX, Moorestown, NJ, Sunnyvale, CA, Orlando, FL, King of Prussia, PA, Littleton, CO, Marietta, GA, Palmdale, Stratford, CT, Bethesda, MD OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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