[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All US Bancorp jobs](https://jobs.opennash.com/companies/us-bancorp/) · [Search jobs](/search/) US Bancorp · Chennai, India # Credit Card Claims Team Manager Chennai, India Full-time Manager or lead Finance & Accounting Listed on US Bancorp’s official careers site. Posted October 19, 2026. Check that it is still open and apply there. [Apply on US Bancorp’s careers site →](https://usbank.wd1.myworkdayjobs.com/US_Bank_Careers/job/Chennai-India/Credit-Card-Claims-Team-Manager_2026-0031687) [OpenNash Jobs](https://jobs.opennash.com/) / [US Bancorp](https://jobs.opennash.com/companies/us-bancorp/) / Credit Card Claims Team Manager ## Job description At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. ### Job Description The Claims Processing Team Manager is responsible for leading and managing claims processing operations to ensure timely, accurate, and compliant resolution of customer claims while delivering exceptional customer outcomes. This role oversees Team Leads and frontline claims professionals, drives operational performance, manages financial results, and executes strategic transformation initiatives that improve efficiency, quality, risk management, and customer experience. Administers corporate policies and procedures and ensures compliance with applicable laws and regulations. Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective. Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s). Ensures quality service and effective operations support for all assigned internal and external customers. Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees. Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility. Participates in the review and improvement of operational systems and procedures relevant to assigned units. ### Basic Qualifications - Bachelor’s degree, or equivalent work experience - Typically three or more years of relevant experience Must Have Experience - Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s) - Understanding of applicable Federal and State laws and regulations - Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable - Good organizational, managerial and project management skills - Well-developed customer relations skills - Excellent interpersonal and verbal and written communication skills - Excellent supervisory and management skills ### Ability to manage multiple tasks Skills - Operational Management, Team Leadership, Coaching & Talent Development, Performance Management, Fraud & Dispute Claims Knowledge, Regulatory Compliance, Process Improvement, Customer Relationship Management, Project Management, Change Management, Organizational Skills, Financial Analysis, Risk Management, Communication Skills, Stakeholder Management, Decision Making, Problem Solving, Workforce Planning, Systems & Process Knowledge, and Multi-Tasking/Prioritization. ### Competencies Operational Leadership, People Leadership & Talent Development, Performance Management, Regulatory & Compliance Management, Fraud & Dispute Operations Expertise, Process Improvement & Operational Excellence, Customer Focus, Communication & Influencing, Project & Change Management, Planning, Organization & Execution. Experience - 8+ Years (3yrs is Team Handling) Location - Chennai Location expectations This role requires working from a U.S. Bank location 5 days per week If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Posting may be closed earlier due to high volume of applicants. This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family. ## At a glance - Posted by the employer: Oct 19, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Oct 25, 2026 - Listed for: 6 days - Location: Chennai, India - Employment type: Full-time[Apply on US Bancorp’s careers site →](https://usbank.wd1.myworkdayjobs.com/US_Bank_Careers/job/Chennai-India/Credit-Card-Claims-Team-Manager_2026-0031687) ## More jobs at US Bancorp ### [Audit Project Manager - Banking Products](https://jobs.opennash.com/companies/us-bancorp/jobs/8b726e0f9ad408b379a7/) Chennai, India ### [Audit Project Manager - Finance - Corporate Functions](https://jobs.opennash.com/companies/us-bancorp/jobs/a22834d8638977357160/) Chennai, India ### [Audit Project Manager - Operations](https://jobs.opennash.com/companies/us-bancorp/jobs/07f9ee5751e836c8aa4b/) Chennai, India ### [Audit Project Manager - Payments](https://jobs.opennash.com/companies/us-bancorp/jobs/a52cdd09c11305f70139/) Chennai, India ### [Credit Card Claims Workflow Coordinator](https://jobs.opennash.com/companies/us-bancorp/jobs/14d68e1ae31048e5fcfc/) Chennai, India ## Similar jobs at other companies ### [Credit Card Manager](https://jobs.opennash.com/companies/grasim-industries/jobs/d21d65d86f966b96c5ba/) Grasim Industries · Maharashtra ### [RPMG:Portfolio Head - Credit Card](https://jobs.opennash.com/companies/axis-bank/jobs/47a095389e741c4738ca/) Axis Bank · Gurugram ### [RPMG:Portfolio Manager - Credit Card - Field - Front](https://jobs.opennash.com/companies/axis-bank/jobs/e97b1e4763eb1ba795cd/) Axis Bank · Bangalore ### [Marketing Planning Manager - Credit Card Customer Marketing](https://jobs.opennash.com/companies/td-bank-group/jobs/caa753229d92eac86a4f/) TD Bank Group ### [Systems Analyst - U.S Debit/Credit card, Payments](https://jobs.opennash.com/companies/ntt/jobs/827cb97c0092b5cf9192/) NTT · Chennai, TN, IN, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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