Senior Software Engineer - Salesforce
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At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Job Title: Salesforce Engineer Location: U.S. Bancorp GCC , Chennai, India Job Type: Full-Time Job Level: Engineer / Senior Engineer (based on experience) Job Summary The Salesforce Engineer is responsible for designing, developing, and supporting scalable Salesforce solutions across Sales, Service, and onboarding workflows. This role partners with product, business, and engineering teams to deliver high-quality, secure, and compliant solutions that enable customer acquisition, servicing, and operational efficiency. Key Responsibilities Salesforce Development & Configuration Design, develop, and implement solutions on the Salesforce platform (Sales Cloud, Service Cloud, CPQ, etc.) Develop Apex classes, triggers, batch jobs, and test classes Build Lightning Web Components (LWC), Aura components, and Visualforce pages as needed Configure declarative solutions using Flow, Process Builder (as applicable), and validation rules Create and maintain custom objects, data models, and automation workflows Integration & API Development Design and implement integrations between Salesforce and enterprise systems using REST/SOAP APIs Support event-driven and batch integration patterns across distributed systems Ensure data integrity and consistency across systems Solution Design & Collaboration Partner with product owners and business teams to gather and refine requirements Translate business needs into scalable technical solutions aligned with enterprise architecture Contribute to reusable component design and platform standardization DevOps & Release Management Participate in CI/CD pipelines (e.g., Copado, Jenkins, Git-based workflows) Support release planning, testing, and deployment activities Ensure code quality through peer reviews, unit testing, and best practices Maintain high test coverage and adhere to deployment standards Production Support & Operational Excellence Provide L2/L3 support for production issues and incidents Troubleshoot Salesforce applications, integrations, and data issues Perform root cause analysis and implement corrective actions Support platform stability, reliability, and performance optimization Security, Compliance & Governance Ensure solutions comply with enterprise security, risk, and regulatory requirements Implement role-based access controls and data protection standards Aligning development with enterprise governance, naming conventions, and data standards Innovation & Continuous Improvement Identify opportunities to improve processes, automation, and system capabilities Support adoption of new Salesforce features (e.g., AI, automation tools) Contribute to platform modernization and technical debt reduction initiatives Required Qualifications Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience) 3+ years of hands-on Salesforce development experience Strong proficiency in: Apex (classes, triggers, batch processing) Lightning Web Components (LWC) Salesforce data modeling and schema design Experience developing integrations using REST/SOAP APIs Familiarity with CI/CD pipelines and version control (Git) Preferred Qualifications Salesforce certifications (Platform Developer I/II, App Builder, or Architect track) Experience with Salesforce CPQ, Service Cloud, or Financial Services Cloud Experience with enterprise integrations (Kafka, middleware platforms, microservices) Experience in regulated industries (financial services, banking, or payments) Exposure to AI/automation capabilities within Salesforce ecosystem Key Skills Salesforce Development (Apex, LWC, SOQL/SOSL) System Integration & API Development CRM & Customer Experience Workflows DevOps & CI/CD Data Modeling & Governance Problem Solving & Debugging Success Criteria Delivers scalable, maintainable, and reusable Salesforce solutions Reduces technical debt while improving system performance and reliability Ensures high-quality releases with minimal production defects Aligns consistently with enterprise standards and governance Improves business outcomes through automation and process optimization If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . Posting may be closed earlier due to high volume of applicants. This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.