[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All UnitedHealth Group jobs](https://jobs.opennash.com/companies/unitedhealth-group/) · [Search jobs](/search/) UnitedHealth Group · Chelmsford, MA # Practice Support Assistant Chelmsford, Massachusetts, United States {'@type': 'MonetaryAmount', 'currency': '', 'value': {'@type': 'QuantitativeValue', 'unitText': ''}} Administrative Listed on UnitedHealth Group’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on UnitedHealth Group’s careers site →](https://careers.unitedhealthgroup.com/job/chelmsford/practice-support-assistant/34088/100353870320) [OpenNash Jobs](https://jobs.opennash.com/) / [UnitedHealth Group](https://jobs.opennash.com/companies/unitedhealth-group/) / Practice Support Assistant ## Job description Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Positions in this function perform advanced Practice Support Assistant duties with a high level of autonomy and competency. Serves as a key member of the medical team, delivering excellent customer service and supporting strong patient-clinician relationships. In addition to core responsibilities, handles administrative tasks, which vary by department. ### Schedule Monday (8am-4pm), Tuesday (8am-6pm), Wednesday (8am-4pm), Thursday (8am-4pm), Friday (9:30am-6pm). Schedule may be subject to change depending on business need. ### Location 228 Billerica Rd. ### Chelmsford, MA Department Pediatrics Primary Responsibilities: - Serve as a role model and mentor for support staff; assist with onboarding and training - Manage complex scheduling tasks, including appointment booking and patient outreach - Ensure accurate data collection and reporting, handle follow-up activities and referral tracking - Deliver exceptional customer service, resolving escalated issues and supporting patient satisfaction - Oversee waiting room operations, verify patient information, and assist with check-in/check-out processes - Complete and process forms, prior authorizations, prescription renewals, and other documentation - Collaborate with supervisors on coverage and workflow; lead huddles as needed - Participate in quality improvement initiatives and special projects What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. ### Required Qualifications - High School Diploma/GED Preferred Qualifications: 1+ years of healthcare experience or experience in a medical office setting Pediatric experience - Proven solid technical proficiency in Microsoft Office Experience with scheduling software and electronic medical records systems (Epic or equivalent) - Proven solid problem solving and complex patient management skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 6 days - Location: Chelmsford, Massachusetts, United States - Pay: {'@type': 'MonetaryAmount', 'currency': '', 'value': {'@type': 'QuantitativeValue', 'unitText': ''}}[Apply on UnitedHealth Group’s careers site →](https://careers.unitedhealthgroup.com/job/chelmsford/practice-support-assistant/34088/100353870320) ## More jobs at UnitedHealth Group ### [LPN - Chelmsford](https://jobs.opennash.com/companies/unitedhealth-group/jobs/c34764c19a47c54b42a7/) Chelmsford, Massachusetts, United States ### [Medical Assistant MA - Atrius Health](https://jobs.opennash.com/companies/unitedhealth-group/jobs/83fdd98ce7ada85497b3/) Chelmsford, Massachusetts, United States ### [Patient Check-In Representative](https://jobs.opennash.com/companies/unitedhealth-group/jobs/bc3030bb17f489e7b42e/) Chelmsford, Massachusetts, United States ### [Patient Registration Representative](https://jobs.opennash.com/companies/unitedhealth-group/jobs/78b2a47c663e71aee6f4/) Chelmsford, Massachusetts, United States ### [Per Diem Phlebotomist](https://jobs.opennash.com/companies/unitedhealth-group/jobs/0eee662664a72775df31/) Chelmsford, Massachusetts, United States ## Similar jobs at other companies ### [Supervisor, Practice Management](https://jobs.opennash.com/companies/cardinal-health/jobs/92723cbb9d76480326f4/) Cardinal Health · Clovis, CA ### [Assistant Vice President, Supplier Engagement Support Manager](https://jobs.opennash.com/companies/hsbc-holdings/jobs/ca7b0a07f5c2e950df3c/) HSBC Holdings · New York, United States ### [Advanced Practice Provider - FNP/PA](https://jobs.opennash.com/companies/cvs-health/jobs/5beb52620d9a1727aad0/) CVS Health · Washington, DC ### [Practice Transformation Manager](https://jobs.opennash.com/companies/cvs-health/jobs/be546b6d6a46b439592c/) CVS Health · Work At Home-Virginia ### [Practice Finance Business Development Officer](https://jobs.opennash.com/companies/huntington-bank/jobs/a04d568a7d2e59ad0d26/) Huntington Bank · Canada OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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