[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All United Parcel Service (UPS) jobs](https://jobs.opennash.com/companies/united-parcel-service-ups/) · [Search jobs](/search/) United Parcel Service (UPS) · Shepherdsville, KY # SCS Technician II, Technology Support SHEPHERDSVILLE, Kentucky, United States of America Full-time Skilled Trades & Maintenance Listed on United Parcel Service (UPS)’s official careers site. Posted October 15, 2026. Check that it is still open and apply there. [Apply on United Parcel Service (UPS)’s careers site →](https://www.jobs-ups.com/us/en/job/UPBUPSGLOBALR26035300EXTERNALENUS/SCS-Technician-II-Technology-Support) [OpenNash Jobs](https://jobs.opennash.com/) / [United Parcel Service (UPS)](https://jobs.opennash.com/companies/united-parcel-service-ups/) / SCS Technician II, Technology Support ## Job description Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. ### Job Description Ensures the successful execution and implementation of customized solutions and organizational initiatives by leveraging advanced root cause analysis, reporting, key performance indicators (KPIs), service level agreements (SLAs), internal cross-functional teams, and partner vendor relationships. Leads, manages, and coordinates the delivery of an exceptional customer experience for all information technology services, support, and project deployments. Responsible for the daily management of cost, staffing, equipment inventory, system compliance, safety, and security of organizational resources (hardware, software, automation, and network infrastructure). Provides technical training and development to departmental resources and customers. Actively plans, monitors, and adjusts expenses to meet and exceed financial expectations and organizational metrics. Applies approved principles for evaluating and setting goals and measures to deliver results. Establishes and maintains professional working relationships with customers through face-to-face engagement, collaboration, and consultative interactions. Utilizes technology to effectively initiate, deploy, and track projects and support services 24x7. NICE TO HAVES * Net+ Cert * A+ Cert * Communication/Organizations Skills * Previous experience managing high volume number of support tickets. Performs technical, analytical, or maintenance work. Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training. Requires working knowledge and skills to perform a defined set of analytical, scientific, or operational processes. Applies experience and skills to complete assigned work within own area of expertise. Works within standard operating procedures and/or scientific methods. Works with a moderate degree of supervision. ### FOR INTERNALS Pay Grade A13 Currently the schedule Sun-Thurs 2pm-10:30pm Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. ### Other Criteria UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. ### Basic Qualifications Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. ## At a glance - Posted by the employer: Oct 15, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 5 days - Location: SHEPHERDSVILLE, Kentucky, United States of America - Employment type: Full-time[Apply on United Parcel Service (UPS)’s careers site →](https://www.jobs-ups.com/us/en/job/UPBUPSGLOBALR26035300EXTERNALENUS/SCS-Technician-II-Technology-Support) ## More jobs at United Parcel Service (UPS) ### [Lead Service Associate M-F 5pm -130am](https://jobs.opennash.com/companies/united-parcel-service-ups/jobs/34661be3da6d467f5253/) SHEPHERDSVILLE, Kentucky, United States of America ### [Service Associate II Monday-Friday 6am-230pm ET](https://jobs.opennash.com/companies/united-parcel-service-ups/jobs/f944c70f560c62ad52b1/) SHEPHERDSVILLE, Kentucky, United States of America ### [1st class Mechanic](https://jobs.opennash.com/companies/united-parcel-service-ups/jobs/5a9e305d034a87bd0f27/) COVINGTON, Louisiana, United States of America ### [Aircraft Maintenance GWC (Gateway Workload Coordinator) Supervisor](https://jobs.opennash.com/companies/united-parcel-service-ups/jobs/785d49abc28f1cad061c/) LOUISVILLE, Kentucky, United States of America ### [Aircraft Maintenance Line Supervisor - DFW](https://jobs.opennash.com/companies/united-parcel-service-ups/jobs/d14778ff881784453c8a/) DALLAS, Texas, United States of America ## Similar jobs at other companies ### [Technology Support III - Escalation Mac Support Engineer](https://jobs.opennash.com/companies/jpmorganchase/jobs/d7ed81c4e999a92b2641/) JPMorganChase · Jersey City, NJ, United States ### [Technology Support](https://jobs.opennash.com/companies/jpmorganchase/jobs/9dbd08f175603bf93c9e/) JPMorganChase · Boston, MA, United States ### [Senior Manager, Executive Technology Support](https://jobs.opennash.com/companies/best-buy/jobs/90e6e7cca93cf416fae8/) Best Buy · Richfield, Minnesota ### [Autonomous Technology Support Technician II](https://jobs.opennash.com/companies/freeport-mcmoran/jobs/9d4a06d9925147fa5cbb/) Freeport-McMoRan · Bagdad, AZ, US ### [Desktop Support Technician](https://jobs.opennash.com/companies/bae-systems/jobs/67a85623b34a62d64ae8/) BAE Systems · Anniston, Alabama, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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