[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All United Overseas Bank jobs](https://jobs.opennash.com/companies/united-overseas-bank/) · [Search jobs](/search/) United Overseas Bank · Ho Chi Minh # Retail Operations Readiness Centre Team Leader Ho Chi Minh Retail & Store Listed on United Overseas Bank’s official careers site. Posted September 25, 2026. Check that it is still open and apply there. [Apply on United Overseas Bank’s careers site →](https://uobgroup.wd3.myworkdayjobs.com/UOBExternal/job/Ho-Chi-Minh-City-Area/Retail-Operations-Readiness-Centre-Team-Leader_JR96101) [OpenNash Jobs](https://jobs.opennash.com/) / [United Overseas Bank](https://jobs.opennash.com/companies/united-overseas-bank/) / Retail Operations Readiness Centre Team Leader ## Job description ### Company 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. ### Job Description About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches. Overview of the Role Functional Management and User Testing Manager is a people-leading role who takes care of overall functional domain of Retail systems under 3 key pillars (Core Banking, Cards and Channels), and oversights user testing. ### Job Responsibilities Leadership & Oversight Provide guidance and oversight to functional specialists and UAT coordinators across Core Banking, Cards, and Channels. Act as the escalation point for critical issues and ensure timely resolution. Drive continuous improvement in testing processes and operational readiness. Functional Governance Review and validate Business Requirement Documents (BRD) and Functional Specification Documents (FSD). Ensure functional changes are analyzed thoroughly and translated into clear test scopes and design. Ensure smooth transition of changes into production with minimal business disruption. Participate in issue investigation and recovery for production incidents. UAT Strategy & Execution Define UAT governance framework, including strategy, standards, and quality assurance processes. Monitor UAT planning, execution, and defect management across projects and change requests with relevant stakeholders such as Retail Banking, Technology (GBT), Operations, and testing team. Communicate project updates, risks, and dependencies effectively to senior stakeholders. Compliance & Risk Management Ensure all functional and testing activities comply with regulatory requirements, UOB policies, and audit standards. Maintain documentation for governance and audit purposes. ### Job Requirements Bachelor’s/University degree in Business Administrate, Finance or Economics. 3–5 years in banking operations, functional analysis, and UAT management. Strong knowledge of retail banking products (CASA, deposits, cards) and channels. Proficient in MS Office, especially Excel. Familiarity with testing methodologies and defect management tools (e.g., JIRA). Fluent and effective in spoken and written English with strong verbal communication skills. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience in managing projects and regulatory implementations is a plus. ### Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference ## At a glance - Posted by the employer: Sep 25, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 25 days - Location: Ho Chi Minh[Apply on United Overseas Bank’s careers site →](https://uobgroup.wd3.myworkdayjobs.com/UOBExternal/job/Ho-Chi-Minh-City-Area/Retail-Operations-Readiness-Centre-Team-Leader_JR96101) ## More jobs at United Overseas Bank ### [Branch Service Officer (Outsourcing)](https://jobs.opennash.com/companies/united-overseas-bank/jobs/17b0d4231cd537dfd5fa/) Ho Chi Minh ### [Branch Services Officer](https://jobs.opennash.com/companies/united-overseas-bank/jobs/f2282f5a94622b16db72/) Ho Chi Minh ### [Retail Reconciliation & Investigation Centre Team Manager](https://jobs.opennash.com/companies/united-overseas-bank/jobs/5edab0b50a66fd9ac5b1/) Ho Chi Minh ### [AVP, FSCM Implementation Manager (Outsourcing)](https://jobs.opennash.com/companies/united-overseas-bank/jobs/a5b70cea88eb0d41dba9/) Ho Chi Minh ## Similar jobs at other companies ### [Senior Manager_IT Operations Authority & Readiness_Pune](https://jobs.opennash.com/companies/vodafone/jobs/2146b6bc73a84c100238/) Vodafone · Pune, Maharashtra, India ### [Digital Operations Centre Manager](https://jobs.opennash.com/companies/bouygues/jobs/ff525ebcb7912d0d533a/) Bouygues · BELLSHILL, United Kingdom ### [Officer, Payment Operations.OPS - Inward Remittances Centre.Operations Group](https://jobs.opennash.com/companies/mashreq-bank/jobs/d9aa76bb2b4360795b54/) Mashreq Bank · United Arab Emirates ### [Senior Director Data Centre Operations Australia Sydney New South Wales Australia](https://jobs.opennash.com/companies/equinix/jobs/96a86cd88fc9a519a197/) Equinix ### [Stagiaire en opérations critiques Centre de données / Critical Environment Ops INTERN Data Center](https://jobs.opennash.com/companies/microsoft/jobs/25cf2425423bf72abf7e/) Microsoft · Canada, Québec, Quebec City OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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