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United Overseas Bank · Central Region

# Senior Officer, Client Services (Credit) - Collections

Central Region Senior individual contributor Finance & Accounting 

Listed on United Overseas Bank’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there.
[Apply on United Overseas Bank’s careers site →](https://uobgroup.wd3.myworkdayjobs.com/UOBExternal/job/Central-Region-City-Area/Senior-Officer--Client-Services--Credit----Collections_JR84440)

[OpenNash Jobs](https://jobs.opennash.com/) / [United Overseas Bank](https://jobs.opennash.com/companies/united-overseas-bank/) / Senior Officer, Client Services (Credit) - Collections

## Job description

### Company

1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years.

Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

### Job Description

Client Services (Credit) - Collections is responsible for interacting with clients, either directly or indirectly, in support of sales, trading, relationship management, or portfolio management activities. The Collections area is responsible for collecting delinquent accounts and rescheduling payments, as necessary, to minimize delinquencies and foreclosures. Consumer Banking covers activities related to providing services and products directly to consumers through various business channels.

This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.

### Job Responsibilities

Call Customer to remind on overdue payment (Provide information of payment amount and due date to minimize risk exposure)
- Negotiate with customer on repayment if they are unable to fulfill payment obligation Attending to customer’s account enquiries and rendering prompt services on their request
- Follow up with customer via various communication tools (E.g telephone, sms, letters etc)
- Update conversation with customer in collection system Working together with supervisors in solving irregular cases

### Job Requirements

Making calls in the range of 200 to 250 daily Meeting and exceeding KPI set by management Assist in Ad-Hoc restructuring projects (Eg. Post moratorium exercises, payment extension/deferment programs etc)

### Attributes/Personality Traits Required

Customer Focus Good Team Player & Result Driven Has integrity in her/his area of work Independent, Responsible & Committed Able to multi task and work on demand Skills/Technical Ability Required: Knowledge in Microsoft Words, Excel & Powerpoint Good Interpersonal and Communication Skills Good Analytical Skills Good Negotiation Skills Good Writing Skills

### Additional Requirements

Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 20, 2026
- Listed for: 7 days
- Location: Central Region[Apply on United Overseas Bank’s careers site →](https://uobgroup.wd3.myworkdayjobs.com/UOBExternal/job/Central-Region-City-Area/Senior-Officer--Client-Services--Credit----Collections_JR84440)

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