[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All United Airlines Holdings jobs](https://jobs.opennash.com/companies/united-airlines-holdings/) · [Search jobs](/search/) United Airlines Holdings · Chiba, Tokyo-To, Japan # Customer Service Representative - Full Time Chiba, Tokyo-To, Japan Full-time Customer Support Listed on United Airlines Holdings’s official careers site. Posted October 17, 2026. Check that it is still open and apply there. [Apply on United Airlines Holdings’s careers site →](https://careers.united.com/us/en/job/UAIUADUSNRT00000195EXTERNALENUSTALEO/Customer-Service-Representative-Full-Time) [OpenNash Jobs](https://jobs.opennash.com/) / [United Airlines Holdings](https://jobs.opennash.com/companies/united-airlines-holdings/) / Customer Service Representative - Full Time ## Job description Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description As the face of our customer, here’s what you will do: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable. ### Job overview and responsibilities Staffing the ticket counter, boarding gates and baggage service areas of the airport (Duties may include check-in, ticketing, gates, baggage service and operations) Providing assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal such as: Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage Preparing tickets, determining fares and routing to assure passenger's travel needs are met Maintaining a neat and professional appearance by adhering to United's standards for uniform and dress This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. ### Minimum Qualifications - Must be able to work the ticket counter as well as the boarding gates and baggage service area - Must have a professional appearance - Must have excellent communication skills Fluent in English and Japanese (written and spoken) - Must be able to work in a fast-paced environment - Must be able to lift and maneuver heavy baggage - Must be able to stand and walk throughout the entire work shift - Must possess excellent customer service skills - Proven customer service work experience High School Diploma/GED or equivalent school leaving certificate - Must be at least - 18 years of age - Must be able to travel to US for training if required - Must be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holiday - Must be legally authorized to work in Japan for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position Preferred Qualifications Previous airline, travel, or hospitality work experience - Bachelors degree Hold a valid passport and U.S. Visa ## At a glance - Posted by the employer: Oct 17, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 1 day - Location: Chiba, Tokyo-To, Japan - Employment type: Full-time[Apply on United Airlines Holdings’s careers site →](https://careers.united.com/us/en/job/UAIUADUSNRT00000195EXTERNALENUSTALEO/Customer-Service-Representative-Full-Time) ## More jobs at United Airlines Holdings ### [Ramp Service Employee - Full Time - Narita](https://jobs.opennash.com/companies/united-airlines-holdings/jobs/8ba507a1d008ef865e0d/) Chiba, Tokyo-To, Japan ### [Supv - Airport Operations JPN](https://jobs.opennash.com/companies/united-airlines-holdings/jobs/2bf97acf70d6385522a0/) Chiba, Tokyo-To, Japan ### [Customer Service Representative - Japanese Interpreter](https://jobs.opennash.com/companies/united-airlines-holdings/jobs/b70e8484dfdddbd6a042/) Honolulu, Hawaii, United States ### [Customer Service Representative - Part Time](https://jobs.opennash.com/companies/united-airlines-holdings/jobs/805a4b173a1fc845c28a/) Liberia, Guanacaste, Costa Rica ### [Customer Service Representative - Part Time](https://jobs.opennash.com/companies/united-airlines-holdings/jobs/e2dcb0aaeffc72940234/) Punta Cana, La Altagracia, Dominican Republic ## Similar jobs at other companies ### [Customer Service Representative, Full Time](https://jobs.opennash.com/companies/couche-tard/jobs/48f6001fd3396e43058c/) Couche Tard ### [Customer Service Representative, Full or Part Time](https://jobs.opennash.com/companies/couche-tard/jobs/0c94a0b37f130cee11bc/) Couche Tard ### [Customer Service Representative](https://jobs.opennash.com/companies/safran/jobs/33f7b49d4bc6ca16e34a/) Safran · Peachtree City ### [Customer Service Representative](https://jobs.opennash.com/companies/cargill/jobs/8a2a41e5a6af48e5b0c1/) Cargill · Clavet, Canada ### [Customer Service Representative](https://jobs.opennash.com/companies/cargill/jobs/02fba5432e9bae74e2f9/) Cargill · Mequinenza, Spain OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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