[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

Uber · Taguig City, NCR, Philippines

# Program Specialist IV - Vendor Management Specialist (US&C)

Taguig City, NCR, Philippines Full-time Executive & Management 

Listed on Uber’s official careers site. Posted November 4, 2026. Check that it is still open and apply there.
[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/303900)

[OpenNash Jobs](https://jobs.opennash.com/) / [Uber](https://jobs.opennash.com/companies/uber/) / Program Specialist IV - Vendor Management Specialist (US&C)

## Job description

### About the Team

You’ll join Uber’s Digital Sales Oranization (GSO) organization, supporting the US & Canada Delivery Sales vertical. The team’s mission is to fuel growth and client acquisition by optimizing BPO sales structures, scaling operational processes, and driving strong performance across multiple vendor sites and lines of business (LoBs).

### About the Role

This Vendor Management Specialist role is a hybrid of vendor oversight, performance analytics, and project coordination. You will be the day-to-day owner of BPO sales site reporting, tracking, and issue identification—surfacing key insights that drive business outcomes and leading initiatives to improve vendor delivery across Scaled Sales programs. You’ll work cross-functionally with Program Managers, Sales Ops, A&I, and BPO partners to ensure accuracy of performance data, execution of sales initiatives, and continuous improvements to operational delivery.

The role requires strong analytical capabilities, communication skills, and an understanding of scaled sales processes and performance levers. This role is ideal for someone who thrives at the intersection of sales execution, vendor operations, and data-driven decision making —with a sharp eye on KPIs, strong stakeholder alignment, and a passion for scaling high-impact programs across diverse markets.

### What You’ll Do

Own Day-to-Day Vendor Performance Monitoring Track and analyze daily/weekly/monthly vendor performance metrics, surfacing data discrepancies, trends, and outliers impacting KPIs like lead conversion, productivity, and sales quality. Drive Root Cause Analysis & Action Plans Identify problem areas and lead root cause analysis efforts. Develop and monitor improvement initiatives in coordination with vendors and internal stakeholders.

Support Strategic Sales Programs Collaborate on BPO-led sales initiatives—supporting operational launches, change management, QA tracking, and tooling integrations across vendor sites. Ensure Visibility & Accuracy in Sales Reporting Partner with A&I and PM teams to maintain accurate dashboards and reporting infrastructure. Highlight gaps in data and drive resolution through structured follow-up. Coordinate Cross-Functional Projects Manage timelines, documentation, and execution of projects that span multiple teams and vendor partners.

Ensure alignment with global standards and sales strategies. Strengthen Vendor Relationships Act as a key contact for BPO partners, ensuring consistent communication, feedback, and operational alignment. Participate in on-site visits and support vendor readiness for sales initiatives. Prepare Stakeholder Communications Draft business updates, insights decks, and reporting summaries for leadership, clearly tying vendor performance to broader sales goals.

### What You’ll Bring

Basic Qualifications: 3–5 years experience in Sales Operations, Vendor Management, or BPO Sales Delivery
- Ability to work US business hours
- Proven track record managing performance in a BPO or contact center setting Experience coordinating cross-functional projects
- Strong analytical skills and proficiency in Google Workspace (Sheets, Slides, Docs)
- Excellent communication skills, including written updates and executive presentations Self-starter with a bias for action and comfort working in matrixed teams Preferred Qualifications: Deep understanding of Uber products and Delivery ecosystem in US/Canada Prior experience supporting sales teams or outbound call programs Experience resolving data/reporting issues and driving long-term solutions
- Familiarity with Salesforce or sales tracking tools Experience in a fast-paced, high-growth environment Industry knowledge in food/retail delivery or restaurant sales Experience with modern sales methodologies (e.g.

Challenger, SPIN, MEDDIC)

## At a glance
- Posted by the employer: Nov 4, 2026
- First seen by OpenNash: Nov 9, 2026
- Last checked: Nov 9, 2026
- Listed for: 5 days
- Location: Taguig City, NCR, Philippines
- Employment type: Full-time[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/303900)

## Hiring at Uber
- Open jobs: 824
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 19, 2026

[All Uber jobs](https://jobs.opennash.com/companies/uber/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Uber

### [Safety Investigations Specialist II - IRT](https://jobs.opennash.com/companies/uber/jobs/3132c1e9a00adc792d0a/)

Taguig City, NCR, Philippines

### [Claims Advocate - Risk Management](https://jobs.opennash.com/companies/uber/jobs/8d28a3b3c63905036a8e/)

CMX, Mexico

### [Director of Enterprise Australia](https://jobs.opennash.com/companies/uber/jobs/8d2c194a478e6f8266c7/)

Sydney, New South Wales, Australia

### [Director, Field Operations, Delivery & U4B and High Risk Escalations](https://jobs.opennash.com/companies/uber/jobs/ec751cec0829f9fa29b4/)

Philippines

### [Global Vendor Management Specialist](https://jobs.opennash.com/companies/uber/jobs/535a26168c78c45bdcf1/)

Sao Paulo, SP, Brazil

## Similar jobs at other companies

### [Asset Management - APAC Vendor Change Management - Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/a79e9c4f5d4414c883fc/)

JPMorganChase · Kwun Tong, Kowloon, Hong Kong

### [RC&WC:Vendor Management Officer](https://jobs.opennash.com/companies/axis-bank/jobs/b7665807c79a6a42ccf7/)

Axis Bank · Bangalore

### [Asset Management - APAC Vendor Change Management Lead - Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/704902115adbf564a18a/)

JPMorganChase · Kwun Tong, Kowloon, Hong Kong

### [IT Financial Operations & Vendor Management Analyst](https://jobs.opennash.com/companies/siemens/jobs/c2f1de92c8244cdedaba/)

Siemens 

[Executive & Management jobs](/functions/executive-management/)

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.