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Uber · Tokyo, Japan

# Head of SMB, Uber Eats Japan

Tokyo, Japan Full-time Executive Sales 

Listed on Uber’s official careers site. Posted June 19, 2026. Check that it is still open and apply there.
[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/153755)

[OpenNash Jobs](https://jobs.opennash.com/) / [Uber](https://jobs.opennash.com/companies/uber/) / Head of SMB, Uber Eats Japan

## Job description

About the Role We're looking for a strategic leader to build and lead our merchant strategy and sales organization. You'll be responsible for driving merchant growth, developing high-performing teams, and shaping the future of food delivery in Japan. This role combines strategic vision with hands-on sales leadership, requiring someone who can execute in short-term sprints while maintaining long-term focus.

### What You'll Do

Team Leadership
- Recruit, coach, and lead a high-performing team of strategy and sales professionals
- Build a motivated team culture grounded in psychological safety, authenticity, and enablement
- Provide comprehensive leadership that upholds

### Uber Values
- Foster collaboration with cross-functional partners including operations, marketing, product, finance, and customer support

### Merchant Strategy & Growth
- Develop and execute scalable merchant growth strategies aligned with business objectives
- Analyze market trends, competitor activities, and customer feedback to refine strategy
- Prepare strategic presentations with actionable insights for executive reviews Lead Joint Business Planning discussions with mid-market merchants

### Sales Leadership
- Build and inspire a sizeable sales team to acquire and deepen merchant partnerships across multiple products
- Establish a solution-based account management culture focused on development, integrity, and results
- Set ambitious sales targets and monitor performance through data-driven analysis
- Build long-lasting relationships with key merchant partners through executive coverage
- Partner with operations and product teams to shape the future of food delivery

### Merchant Experience
- Implement data-driven analytics to improve merchant quality and experience
- Optimize onboarding, support, and compliance processes

### What You'll Need
- 10+ years in general management, consulting, or strategic sales with experience leading teams of 30+ Business-level Japanese (advanced) and fluent English
- 8+ years working in Japan
- Proven ability to build motivated teams through coaching and enablement
- Strong strategic thinking with the ability to translate data into actionable insights
- Excellent business judgment and ability to establish priorities quickly
- Ability to balance short-term execution with long-term vision, and local priorities with global alignment Experience in matrixed environments with cross-functional stakeholders
- Strong organizational and project management skills Bonus Points MBA ~~ ~~

## At a glance
- Posted by the employer: Jun 19, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 122 days
- Location: Tokyo, Japan
- Employment type: Full-time[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/153755)

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