[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Uber jobs](https://jobs.opennash.com/companies/uber/) · [Search jobs](/search/) Uber · Chicago, IL # Implementation Lead, Uber for Business Chicago, IL, United States Full-time Manager or lead $81,000 per year Operations Listed on Uber’s official careers site. Posted July 23, 2026. Check that it is still open and apply there. [Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/159720) [OpenNash Jobs](https://jobs.opennash.com/) / [Uber](https://jobs.opennash.com/companies/uber/) / Implementation Lead, Uber for Business ## Job description About the Role We're looking for sharp, highly motivated individuals to join our team! As an Implementation Lead, you'll work directly with our SMB customers to drive successful onboarding of new products and programs and ensure long-term satisfaction and adoption. Partnering closely with Account Executives and cross-functional stakeholders, you’ll play a critical role in deepening relationships with strategic accounts, optimizing program performance, and delivering exceptional customer service that creates lasting impact. ### What You Will Do Work with our customers and internal teams to understand the needs and goals of each customer. Use this understanding to create mutually beneficial goals and influence the customer. Create a strategy for a seamless launch and implementation that enhances employee adoption and usage - continuing to supervise for 2-4 months post-launch and provide data-based recommendations for improvement. Communicate effectively and manage internal and external stakeholders by setting and managing timelines and project plans for implementation. Deliver tailored training and enablement to ensure customer teams are confident and successful through live sessions, scalable resources, or custom collateral. Oversee end-to-end technical setup, including account configuration, integrations (SFTP/SCIM/Expense), and support for billing or reporting workflows. Collaborate closely with cross-functional teams (Sales, Product, Support, Marketing, and Finance) to ensure client feedback is acted on and the customer experience continuously improves. Identify and mitigate risks by anticipating challenges and developing action plans that prioritize customer retention and program growth. ### Basic Qualifications - Bachelor's Degree - 3+ years of experience in a client-facing role and/or project management - Strong analytical, organizational and problem-solving skills - Proficient in data analysis, interpreting results to drive meaningful conclusions Experience in influencing stakeholders to drive decision-making ### Preferred Qualifications Strong prioritization skills - able to manage your time effectively, prioritizing high-value clients, while working with multiple customers to deliver on goals and improve processes. Outstanding interpersonal skills, both written and verbal communication, and strong group facilitation skills. Outstanding organizational skills and the ability to balance your attention to detail with swift execution - we need to do things quickly and seamlessly. Speed, resourcefulness, and a go-getter attitude. Be agile and thrive when operating in new spaces and fast-paced environments. The drive to contribute to a positive team environment and collaborate by always sharing strategies with your peers. Tech-savviness. You'll be using multiple systems in your role, and Salesforce experience is a plus. Excellent communication and collaboration abilities. Strong analytical, organizational and problem-solving skills Proficient in data analysis, interpreting results to drive meaningful conclusions Experience in influencing stakeholders to drive decision-making ~~ ~~ ## Responsibilities ### For Chicago, IL-based roles The base salary range for this role is USD $81,000 per year - USD $90,000 per year. ### For New York City, NY-based roles The base salary range for this role is USD $90,000 per year - USD $100,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. ## At a glance - Posted by the employer: Jul 23, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 88 days - Location: Chicago, IL, United States - Employment type: Full-time - Pay: $81,000 per year[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/159720) ## More jobs at Uber ### [Implementation Lead (Automotive Vertical), Uber for Business](https://jobs.opennash.com/companies/uber/jobs/f2624eb9af9dcfce7b09/) Chicago, IL, United States ### [Account Executive, Uber for Business US&C](https://jobs.opennash.com/companies/uber/jobs/5d59b508c95b985ab7dd/) Chicago, IL, United States ### [Account Manager, Sales Uber Eats SMB](https://jobs.opennash.com/companies/uber/jobs/e8f85e52a01013076441/) Chicago, IL, United States ### [Account Partner, SMB Grocery & Retail](https://jobs.opennash.com/companies/uber/jobs/ce75b2289792bb26d481/) Chicago, IL, United States ### [Account Representative, Eats SMB Chicago](https://jobs.opennash.com/companies/uber/jobs/62dd462ac77ada6f2e13/) Chicago, IL, United States ## Similar jobs at other companies ### [Client Onboarding Implementation Analyst](https://jobs.opennash.com/companies/jpmorganchase/jobs/476c65b71ed0bb149925/) JPMorganChase · Chicago, IL, United States ### [Client Service Implementation Analyst](https://jobs.opennash.com/companies/jpmorganchase/jobs/05540db61529313e0382/) JPMorganChase · Chicago, IL, United States ### [Sr Sales Implementation Specialist](https://jobs.opennash.com/companies/aegon/jobs/be896fa56d03664e3f00/) Aegon · Work From Home, USA ### [Project lead, Implementation, OptiFreight Logistics](https://jobs.opennash.com/companies/cardinal-health/jobs/b2fdc4d4eb3c12774f17/) Cardinal Health · International ### [Corp H&W/Implementation Manager](https://jobs.opennash.com/companies/kroger/jobs/e8d84db26bb3c1a4b84d/) Kroger · Cincinnati, OH, United States [Jobs in Chicago, IL](/locations/us/il/chicago/)[Jobs in Illinois](/locations/us-il/)[Operations jobs](/functions/operations/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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