[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Uber · Mexico # Customer Success Manager, Global (Annual Plan) Mexico Manager or lead Customer Support Listed on Uber’s official careers site. Posted October 28, 2026. Check that it is still open and apply there. [Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/303853) [OpenNash Jobs](https://jobs.opennash.com/) / [Uber](https://jobs.opennash.com/companies/uber/) / Customer Success Manager, Global (Annual Plan) ## Job description About the Role The Uber Direct team is seeking a sharp, highly motivated individual to join our Global Delivery Partnerships team, focused on managing and expanding relationships with major global restaurant partners, including brands such as McDonald’s, Domino’s, Yum! Brands, RBI, and others. As a Customer Success Manager, you will have a client-facing role, driving partnership growth and operational excellence across key accounts. You will collaborate cross-functionally with Partner Engineering, Operations, Product, Marketing, and Territory teams to optimize performance and deliver meaningful value for both Uber and its partners. Who are we looking for? Someone who has shown success in building best-in-class partnerships with complex brands and developing deep executive-level relationships. Our ideal candidate is passionate about logistics and Uber and thrives in a fast-paced, cross-functional environment. Uber Direct is a technical, API-based product, so the ideal candidate is someone looking to grow their technical skills. ### What You Will Do Onboard new brands using Uber Direct. Understand recommendations for API or aggregator launches. Drive operational success by using internal data and our reliability team to identify insights and actions that improve delivery timeliness and completion rates. Build relationships with C-level executives and key decision-makers within partner organizations. Bring your analytical A-game. Develop business models and analyses to understand trends, and track initiative impact against our goals. Beyond reviewing dashboards, you’ll conduct quantitative deep dives to identify opportunities and translate data into insights. Handle the big picture and the tiny details. You are organized and timely, ensuring nothing gets missed; you are also attuned to high-level strategy and consistently find new ways to contribute to existing partnerships. Partner with cross-functional teams. Be the voice of the customer and effectively navigate internal processes with partners from various teams, such as Product, Marketing, Operations, Legal, Finance, etc. As a part of our Global team, you’ll identify, share, and implement best practices across markets. Expand product adoption. Clearly communicate the value of our newest products with a lens of creativity to differentiate our offerings. Drive initiatives. You will lead and support key initiatives across our team to drive growth for our restaurant partners at scale. This involves wearing many hats and jumping in to help teammates when needed. Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations. What you'll need Minimum of 5 years of full-time professional experience in a client-facing role working with a large enterprise and/or mid-market brands. Professional proficiency (B2–C1 or native equivalent) in written and spoken English and Spanish. Proven experience operating in a regional or multi-country role, preferably across LATAM. Bonus points Proven success engaging with large, complex enterprise organizations and global brands. Combines analytical rigor with executive presence to translate data into clear narratives that drive alignment and informed decision-making among senior stakeholders. Strong customer advocacy mindset, with the ability to translate customer insights into actionable internal initiatives. Track record of designing and executing strategic sales plans that deliver measurable results. Experience in project management and/or consulting roles is a plus. Bachelor's degree or equivalent experie ## At a glance - Posted by the employer: Oct 28, 2026 - First seen by OpenNash: Nov 2, 2026 - Last checked: Nov 9, 2026 - Listed for: 12 days - Location: Mexico[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/303853) ## Hiring at Uber - Open jobs: 824 - New in the last 7 days: After two weekly collections - Tracked since: Oct 19, 2026 [All Uber jobs](https://jobs.opennash.com/companies/uber/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Uber ### [Enterprise Growth Sales Manager, U4B](https://jobs.opennash.com/companies/uber/jobs/7e635bd1c60fcb3db10d/) Mexico ### [Marketplace Product Lead – LatAm Delivery](https://jobs.opennash.com/companies/uber/jobs/09a525e91c5361888edc/) Mexico ### [Senior SMB Account Executive, Uber for Business](https://jobs.opennash.com/companies/uber/jobs/79d6fb78a40c422ace35/) Mexico ### [Senior SMB New Business Account Executive, Uber for Business Mexico](https://jobs.opennash.com/companies/uber/jobs/aa195b769bcc593ea1fc/) Mexico ### [Customer Success Manager, Global (Annual Plan)](https://jobs.opennash.com/companies/uber/jobs/fe3450411b547ab60eb0/) Taipei City, Taiwan ## Similar jobs at other companies ### [IML Annual Career Fair Event 2026](https://jobs.opennash.com/companies/lvmh-louis-vuitton-moet-hennessy/jobs/d1951adac1451adf3727/) LVMH Louis Vuitton Moet Hennessy · London, United Kingdom ### [HRO Annual Enrollment - Team Leader](https://jobs.opennash.com/companies/automatic-data-processing/jobs/5262f06be316392272c0/) Automatic Data Processing · Makati City, Metro Manila, Philippines ### [Senior Digital Deployment Consultant - Annual Deployment Plan](https://jobs.opennash.com/companies/caterpillar/jobs/9ef7729ce2fa79d943ad/) Caterpillar ### [Group Pensions Administrator(Annual Reporting team)](https://jobs.opennash.com/companies/zurich-insurance-group/jobs/e479e0814a385ec47eca/) Zurich Insurance Group · Dublin, D, IE ### [Emea Statutory Reporting Controller Local Gaap And Annual Accounts In Krakow Lesser Poland Voivodeship Jid 33402](https://jobs.opennash.com/companies/abbvie/jobs/3185c8932aadc8450126/) AbbVie [Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. [ OpenNash ](https://opennash.com/) AI-native services firm that builds custom software and 24/7 AI agents. OpenNash Jobs is an OpenNash Applied AI project. [Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1) Jobs - [Search jobs](https://jobs.opennash.com/search/) - [Companies](https://jobs.opennash.com/explore/) - [Hiring report](https://jobs.opennash.com/reports/hiring/) - [AI assistants](https://jobs.opennash.com/connect/) - [How it works](https://jobs.opennash.com/methodology/) OpenNash - [opennash.com](https://opennash.com/) - [Services](https://opennash.com/ai-agent-consulting/) - [OpenNash CX](https://opennash.com/cx/) - [AI Tools](https://opennash.com/ai-tools/) - [Blog](https://opennash.com/blog/) - [About](https://opennash.com/about/) Contact - [hello@opennash.com](mailto:hello@opennash.com) - [LinkedIn](https://www.linkedin.com/company/opennash) - [Support](https://jobs.opennash.com/support/) - [Privacy](https://jobs.opennash.com/privacy/) - [Terms](https://jobs.opennash.com/terms/) © 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.