[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Uber jobs](https://jobs.opennash.com/companies/uber/) · [Search jobs](/search/) Uber · Taipei City, Taiwan # Principal Global Account Manager Taipei City, Taiwan Full-time Manager or lead Sales Listed on Uber’s official careers site. Posted October 14, 2026. Check that it is still open and apply there. [Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/303189) [OpenNash Jobs](https://jobs.opennash.com/) / [Uber](https://jobs.opennash.com/companies/uber/) / Principal Global Account Manager ## Job description About the Role As a Senior Customer Success Manager on the Global Delivery Partnerships team, you will serve as a strategic leader and global point of accountability for merchant operations and health across Uber's delivery platform. You will manage relationships with Uber's most strategic global merchant partners, influence cross-regional programs and teams, and help shape how we go to market. You will operate globally — navigating multi-market complexity, coordinating across regional commercial teams, and ensuring consistent execution and outcomes for enterprise-level partners worldwide. You are 70% focused on driving merchant operational health and strategic growth across global accounts, and 30% on enabling revenue expansion in close partnership with Global Account Executives and regional leadership. ### What You'll Do Global Account Leadership: Own end-to-end operational health for a portfolio of Uber's most complex, high-value global merchant partners — serving as a strategic point of contact and driving alignment across markets, regions, and internal teams. ### Operational Strategy & Escalation Identify systemic operational challenges across regions, design scalable solutions, and lead cross-functional escalations involving various teams when merchant performance is at risk. ### Performance & Insights Conduct analyses, global QBRs and executive business reviews; synthesize performance signals across markets to surface trends and inform strategic decisions for both merchant partners and Uber leadership. ### Product Adoption & Expansion Define and drive global product adoption strategies for Uber's full suite (eg end points implemented); partner with Product teams to influence roadmap based on merchant needs at scale. ### Cross-Functional & Regional Collaboration Act as a connective layer between regional CSM teams, Global AMs, and HQ functions — ensuring consistent strategy, sharing best practices, and driving alignment on global initiatives. ### Retention & Growth Lead retention strategy for high-value global accounts; develop proactive intervention frameworks and partner with AMs on upsell and cross-sell opportunities that drive long-term revenue growth. ### Basic Qualifications At least - 8 years of experience in B2B Customer Success, Account Management, Strategy, or Operations — with demonstrated experience managing complex, enterprise-level accounts - Bachelor's degree in Economics, Finance, Business Administration, or a related field - Proven track record of driving measurable outcomes (retention, adoption, revenue growth) across large, multi-stakeholder accounts Analytical ability— Comfortable working with data and performance metrics; ability to translate insights into clear, actionable recommendations for merchants and internal stakeholders Experience working across multiple geographies or managing globally distributed partnerships - Strong executive presence — able to engage and influence VP/C-suite stakeholders at merchant partners and internally ### Preferred Qualifications Strategic Thinking — Ability to see beyond individual accounts, identify patterns across markets, design scalable programs, and influence organizational direction Operational Excellence — Track record of diagnosing systemic inefficiencies and implementing solutions that scale across regions Cross-Functional Leadership — Experience driving alignment across Product, Engineering, Finance, and regional Operations teams Experience in food delivery, marketplace platforms, or high-growth global tech companies Experience in management consulting, enterprise SaaS, or a global strategic account role - Proficiency in SQL or comfort working with data teams to extract and interpret performance data - Ability to communicate complex, multi-market performance narratives clearly to senior and executive audiences ## At a glance - Posted by the employer: Oct 14, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 5 days - Location: Taipei City, Taiwan - Employment type: Full-time[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/303189) ## More jobs at Uber ### [Account Executive, Mid Market, U4B (Sales Plan)](https://jobs.opennash.com/companies/uber/jobs/92aae597f4c80080fedd/) Taipei City, Taiwan ### [Ads Partner Manager, Global Delivery Partnerships](https://jobs.opennash.com/companies/uber/jobs/0b7040493743f202acbb/) Taipei City, Taiwan ### [Growth Account Executive, Mid-Market Uber for Business](https://jobs.opennash.com/companies/uber/jobs/3995cd5af2486282290c/) Taipei City, Taiwan ### [Senior Partner Manager, Uber Direct](https://jobs.opennash.com/companies/uber/jobs/75ff5205934f4a749955/) Taipei City, Taiwan ## Similar jobs at other companies ### [Global Account Executive - Strategic Accounts (Global Manufacturing)](https://jobs.opennash.com/companies/microsoft/jobs/cdf47369136688e367ed/) Microsoft · India, Telangana, Hyderabad ### [Global Account Manager](https://jobs.opennash.com/companies/sandvik/jobs/9832cd305f2e7656560a/) Sandvik ### [Global Account Manager - Institutional Division (Remote)](https://jobs.opennash.com/companies/ecolab/jobs/5398cd9c5864c4944a74/) Ecolab · Paris, France ### [Sr. Strategic Account Technology Strategist - Global Accounts](https://jobs.opennash.com/companies/microsoft/jobs/ab7d234e802e35f24f90/) Microsoft · India, Karnataka, Bangalore ### [Account Manager, Global Payments Solutions](https://jobs.opennash.com/companies/hsbc-holdings/jobs/20a39f6247880d6139f8/) HSBC Holdings · Seoul, Korea, Republic of [Sales jobs](/functions/sales/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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