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Uber · Tokyo, Japan

# Senior Account Manager, Retail

Tokyo, Japan Full-time Manager or lead Retail & Store 

Listed on Uber’s official careers site. Posted June 19, 2026. Check that it is still open and apply there.
[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/157105)

[OpenNash Jobs](https://jobs.opennash.com/) / [Uber](https://jobs.opennash.com/companies/uber/) / Senior Account Manager, Retail

## Job description

As a Senior Account Manager on the Grocery & Retail team, you will drive business growth and innovation by managing a portfolio of our largest partners in Japan — spanning grocery, pharmacy, convenience, and other retail verticals — and expanding our business together in mutually beneficial ways. A successful Senior Account Manager deeply understands our merchant partners, builds strong relationships with decision-makers and influencers throughout their organizations, and effectively identifies and capitalizes on opportunities to improve core business metrics for both our partners and Uber Eats.

### What You'll Do

Own and grow strategic partner relationships: Serve as the primary point of contact for top-tier Grocery & Retail merchants, building trusted advisor relationships with senior stakeholders and key decision-makers.

### Develop joint business plans

Gain a deep understanding of each partner's business strategy, then co-create and execute data-informed growth plans aligned to shared objectives.

### Drive delivery business performance

Identify levers to accelerate order volume, improve selection, and optimize the partner experience on the Uber Eats platform.

### Collaborate cross-functionally

Work closely with Operations, Product, Marketing, and other internal teams to relay partner feedback, remove blockers, and deliver a seamless experience for all parties.

### Analyze and act on data

Leverage performance data and market insights to inform recommendations, track progress against KPIs, and surface new opportunities.

### Basic Qualifications

Proven experience in account management, business development, or a client-facing commercial role Strong stakeholder management skills with a track record of influencing senior partners and internal teams Data-driven mindset — comfortable building narratives and making decisions grounded in metrics Fluency in Japanese (native or near-native) Business-level English (written and verbal) Experience working in or with the retail industry (grocery, pharmacy, convenience, or similar verticals preferred) Self-starter mentality — biased toward action, comfortable with ambiguity, and able to prioritize independently

### Preferred Qualifications

Working knowledge of SQL or other data querying tools Experience in a fast-paced, high-growth, or platform-based business environment (tech, marketplace, or e-commerce) Familiarity with the Japanese retail and/or food delivery landscape

## At a glance
- Posted by the employer: Jun 19, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 122 days
- Location: Tokyo, Japan
- Employment type: Full-time[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/157105)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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