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Uber

# Account Manager - SMB

Sydney, New South Wales, Australia Full-time Manager or lead Sales 

Listed on Uber’s official careers site. Posted October 7, 2026. Check that it is still open and apply there.
[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/302260)

[OpenNash Jobs](https://jobs.opennash.com/) / [Uber](https://jobs.opennash.com/companies/uber/) / Account Manager - SMB

## Job description

About the role and team Account Management at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. In this role, you will own the growth and success of a portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high-stakes environment where your ability to build long-term partnerships directly impacts the livelihood of local businesses and Uber’s mission to move the real world.

The work is fast-paced and requires a grit-based mindset; you will deal with shifting priorities, handle tough negotiations, and build lasting partnerships. We are looking for resourceful owners who are energised by the complex reality of account management and can stay resilient, handle objections and find creative solutions for our partners. If you thrive on autonomy and are motivated by seeing the tangible impact of your work on the community, this is where you will grow.

What you’ll do Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term. Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimisation. Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction. Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.

Collaborate across Operations, Marketing, and Product teams to share local market knowledge and shape regional strategies that scale. Basic qualifications 3+ years of experience in account management, operations, sales or customer-facing functions. Ability to negotiate with external partners and overcome objections to gain commitment. Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.

Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management. Fluency in the local language of the market, and professional proficiency in English. Preferred qualifications Proficiency in Salesforce and Google Sheets/Excel for data-driven decision making. Demonstrated problem-solving ability to solve gaps in merchant processes. Stakeholder management skills with the ability to influence without authority.

## At a glance
- Posted by the employer: Oct 7, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 12 days
- Location: Sydney, New South Wales, Australia
- Employment type: Full-time[Apply on Uber’s careers site →](https://iaziqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/UberCareers/job/302260)

## More jobs at Uber

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### [Business Development Representative, Uber for Business](https://jobs.opennash.com/companies/uber/jobs/d510b3cbaab8ee002d7b/)

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### [Enterprise Account Executive, Uber for Business](https://jobs.opennash.com/companies/uber/jobs/b3e40c613d45b5f888b1/)

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### [Enterprise New Business Account Executive - Public Sector](https://jobs.opennash.com/companies/uber/jobs/0cf0310ca656a34cb0bd/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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