[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Trip.com Group jobs](https://jobs.opennash.com/companies/trip-group/) · [Search jobs](/search/) Trip.com Group · Nantong # 客服管理（2027届秋招） - 南通 Nantong Listed on Trip.com Group’s official careers site. Posted September 11, 2026. Check that it is still open and apply there. [Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ037031&atsApiType=Moka) [OpenNash Jobs](https://jobs.opennash.com/) / [Trip.com Group](https://jobs.opennash.com/companies/trip-group/) / 客服管理（2027届秋招） - 南通 ## Job description ### 招聘对象 本、硕、博。 ### 毕业时间 2026 年 9 月至 2027 年 8 月期间毕业（中国大陆以毕业证为准，非中国大陆地区以教育部学位认证为准）且最高学历毕业后无全职工作经验的学生。 ### 你将会负责 - 根据客服工作目标，制定工作计划并组织实施、监督落实情况，带领客服团队完成或超越目标； - 辅导并提升员工素养和服务技能，提升团队人员向心力、执行力、归属感； - 识别用户需求与流程和系统的不匹配处，积极与相关方反馈 ； - 针对团队中的投诉与纠纷进行调查与处理； - 完成各类政策、规则、信息的上传下达。 ### 我们期望你 - 优秀的自驱力，执行力强，有责任心，沟通协调能力强，能推动项目的执行与落地； - 有良好的逻辑思维能力，擅长问题分析； ### 任一项加分 - 在校期间参与过项目组建或有相关项目实习经历；数据分析能力；优秀的英语能力。 ## At a glance - Posted by the employer: Sep 11, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 38 days - Location: Nantong[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ037031&atsApiType=Moka) ## More jobs at Trip.com Group ### [AI机器人运营（客服智能化方向）（2027届秋招）- 南通](https://jobs.opennash.com/companies/trip-group/jobs/a018b86de48bfb7f0cbe/) Nantong ### [客服主管（夜班）](https://jobs.opennash.com/companies/trip-group/jobs/a1296685725e67cd6195/) Nantong ### [用车客服主管](https://jobs.opennash.com/companies/trip-group/jobs/164aa1317f99b63db114/) Nantong ### [英语审核专员（260901）](https://jobs.opennash.com/companies/trip-group/jobs/ddc785db4322bdc2c02d/) Nantong ### [资深客服主管（综合运营方向）](https://jobs.opennash.com/companies/trip-group/jobs/dbb80193d0a6f5aa7afe/) Nantong OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)