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Trip.com Group · Shanghai

# 智能客服系统服务端 Java 开发工程师

Shanghai IT & Infrastructure 

Listed on Trip.com Group’s official careers site. Posted August 4, 2026. Check that it is still open and apply there.
[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ036286&atsApiType=Moka)

[OpenNash Jobs](https://jobs.opennash.com/) / [Trip.com Group](https://jobs.opennash.com/companies/trip-group/) / 智能客服系统服务端 Java 开发工程师

## Job description

职位描述
- 参与客服系统服务端研发，负责客服 IM、客服工作台、分配系统等核心模块的设计与开发。
- 深入理解业务场景与系统链路，承担核心模块和平台能力建设，推进系统架构优化与技术演进。
- 攻克复杂技术问题，持续提升系统在高并发场景下的性能、可扩展性、稳定性与可维护性。
- 跟进线上问题，完成排查、修复和持续改进，保障系统稳定运行。 任职资格 1、5 年及以上 Java 服务端开发经验，具备扎实的基础和良好的编码能力。 2、熟悉 Java、Spring、MySQL、Redis、MQ、Elasticsearch 等常用技术栈。 3、有复杂系统或核心模块主导经验，能够独立承担设计和落地。 4、具备较强的问题分析和解决能力，有线上问题排查处理经验。
- 有高并发系统经验者优先，对平台建设、架构优化有实践经验者优先。

## At a glance
- Posted by the employer: Aug 4, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 76 days
- Location: Shanghai[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ036286&atsApiType=Moka)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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