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Trip.com Group · Nantong

# AI机器人运营（客服智能化方向）（2027届秋招）- 南通

Nantong 

Listed on Trip.com Group’s official careers site. Posted October 12, 2026. Check that it is still open and apply there.
[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ037349&atsApiType=Moka)

[OpenNash Jobs](https://jobs.opennash.com/) / [Trip.com Group](https://jobs.opennash.com/companies/trip-group/) / AI机器人运营（客服智能化方向）（2027届秋招）- 南通

## Job description

### 招聘对象

本、硕、博。

### 毕业时间

2026 年 9 月至 2027 年 8 月期间毕业（中国大陆以毕业证为准，非中国大陆地区以教育部学位认证为准）且最高学历毕业后无全职工作经验的学生。

### 你将会负责
- 设计机器人交互流程，迭代机器人能力，持续优化智能客服体验；
- 负责机器人日常运营监控，对机器人各项服务指标负责；
- 可独立完成基于数据分析的机器人运营报告，基于当地用户心智，提炼问题点并输出合理解决方案；
- 与AI产研团队紧密协作，参与产品和算法模型优化流程，提升机器人语义理解能力；
- 协调内部业务团队推进智能化项目，完成AI产品优化以及机器人相关反馈处理。

### 我们期望你
- 具备优秀的逻辑思维能力、数据分析能力、独立思考能力及团队合作能力；
- 了解大模型等AI技术，熟悉智能对话系统运作机制，有相关实习经验者优先；
- 良好的沟通能力，工作主动性高、自驱力强，具备较强的抗压能力，能够伴随业务成长敏捷迭代。

## At a glance
- Posted by the employer: Oct 12, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 7 days
- Location: Nantong[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ037349&atsApiType=Moka)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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