[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Trip.com Group jobs](https://jobs.opennash.com/companies/trip-group/) · [Search jobs](/search/) Trip.com Group · Shanghai # Operation Manager, Operations Team Shanghai Manager or lead Operations Listed on Trip.com Group’s official careers site. Posted June 22, 2026. Check that it is still open and apply there. [Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ018492&atsApiType=Moka) [OpenNash Jobs](https://jobs.opennash.com/) / [Trip.com Group](https://jobs.opennash.com/companies/trip-group/) / Operation Manager, Operations Team ## Job description The Role We are seeking a highly skilled and experienced Operation Manager to join the Operations Team for the International Hotel Business. The successful candidate will work closely with the regional leaders to define and implement operational innovations, business intelligence solutions, and projects to locate and solve complex problems and drive operational excellence for the hotel business. This role requires strong strategic thinking, data sensitivity, business acumen, and exceptional planning & resource allocation mindset. ### Responsibilities - Work closely with the leadership team to identify and develop strategic initiatives/key business decisions to improve business performance. - Organize internal and external data, perform in-depth data analysis, transform sophisticated data into pragmatic and usable insights on business challenges, trends and growth opportunities. - Data, tools and operations support to the global business development team on KPI metrics, business objectives, and different projects. - Ensure constant communication and collaboration with cross-functional stakeholders to optimize process and improve operational efficiencies. - Consolidate and allocate resources properly, prioritize operational team's daily task, monitor results and track progress. - Track and manage the projects progress, audit critical metrics, and collaborate with relevant regional team to optimize the business development approach. - Manage ad-hoc projects as main contact person, develop comprehensive project plans, timelines, track and drive the progress to enhance business results. - Other operational support as assigned. ### Requirements 1.Bachelor’s degree/Master’s degree 2.Fluency in English 3.5+ years of expertise in operations, business intelligence or analysis experience required 4.Strategic thinking and planning, effective at breaking down complex problems 5.Proven track record of successfully managing large-scale projects and leading cross-functional teams. 6.Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders. 7.Strong business knowledge on travel industry is preferred 8.Very proactive and strong sense of ownership 9.Very strong analytical and problem-solving skills 10.Creative and Innovative, be able to drive and manage change ## At a glance - Posted by the employer: Jun 22, 2026 - First seen by OpenNash: Oct 19, 2026 - Last checked: Oct 19, 2026 - Listed for: 119 days - Location: Shanghai[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ018492&atsApiType=Moka) ## More jobs at Trip.com Group ### [AI Content (Associate) Manager](https://jobs.opennash.com/companies/trip-group/jobs/28826084406120a2618c/) Shanghai ### [AI Manager EN SHACC ALL](https://jobs.opennash.com/companies/trip-group/jobs/a13f15120d001dc23d94/) Shanghai ### [AI QA](https://jobs.opennash.com/companies/trip-group/jobs/f7f93e1e3164e39ea841/) Shanghai ### [AI Solution (JP+EN)](https://jobs.opennash.com/companies/trip-group/jobs/cb5b84d96e2431519be6/) Shanghai ### [AI Solution (小语种)](https://jobs.opennash.com/companies/trip-group/jobs/22070ffd4fa248f94097/) Shanghai ## Similar jobs at other companies ### [Officer, Operation Senior Specialist, Corporate Actions Team](https://jobs.opennash.com/companies/citigroup/jobs/2f1b788095d753fc7e72/) Citigroup · Singapore Singapore ### [RO:RL - Operation Customer Service Team - Retail](https://jobs.opennash.com/companies/axis-bank/jobs/6dccd1b667c17ff8363f/) Axis Bank · Nashik ### [RO:RL - Operation CPC Operations Officer - SBB](https://jobs.opennash.com/companies/axis-bank/jobs/93a3ca9e0d30aff5a40a/) Axis Bank · Coimbatore ### [Mitarbeiter (m/w/d) Logistics Operation Distribution - Clinical Supply Planning and Operations](https://jobs.opennash.com/companies/daiichi-sankyo/jobs/c7a89aaed8fbfd65603e/) Daiichi Sankyo · Pfaffenhofen an der Ilm, DEU ### [Operation Executive, QC 3P, Hybrid Operations Team](https://jobs.opennash.com/companies/amazon/jobs/38f0d24e4e101fb18870/) Amazon · IN, TN, Coimbatore [Operations jobs](/functions/operations/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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