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Trip.com Group · Shanghai

# 高端旅游定制师

Shanghai 

Listed on Trip.com Group’s official careers site. Posted September 21, 2026. Check that it is still open and apply there.
[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ037164&atsApiType=Moka)

[OpenNash Jobs](https://jobs.opennash.com/) / [Trip.com Group](https://jobs.opennash.com/companies/trip-group/) / 高端旅游定制师

## Job description

岗位职责

### 定制方案设计与交付
- 为高净值客户提供一对一旅行定制服务，独立完成方案规划、报价、行中支持与售后回访；快速响应需求，按时高质量交付，确保客户认可并采纳。

### 营收与利润负责
- 对订单毛利与净利润直接负责，严格把控成本与应收账款风险，达成团队收入与利润目标。

### 服务质量管控
- 执行方案自查与复核流程，控制差错，保障出行全流程体验与客户满意度。

### 高价值客户运营
- 维护并深化高价值客户关系，提升复购率与客户转介绍，打造良好口碑。

### 资源与产品创新
- 开发维护目的地资源，搭建优质供应商矩阵；参与打造应季主题产品（如节庆、亲子、康养等）。

### 系统化协作
- 熟练使用定制游系统完成报价与行程制作，配合价格审核流程，并参与系统功能优化迭代。

### 任职要求
- 本科及以上学历。
- 有高管出行定制服务5年以上经验。
- 具备优秀的方案策划及组织执行能力。
- 沟通表达与客户关系维护能力出色，能高效响应并按时交付。
- 熟练使用办公软件与旅游定制系统，有产品化思维者优先。

## At a glance
- Posted by the employer: Sep 21, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 28 days
- Location: Shanghai[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ037164&atsApiType=Moka)

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### [AI Agent工程师（酒店BU）](https://jobs.opennash.com/companies/trip-group/jobs/f1cc5f5708e062dd4138/)

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### [AI Agent开发工程师](https://jobs.opennash.com/companies/trip-group/jobs/716999cc960252753f0c/)

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### [AI Native 产品经理（线路规划·用户体验方向）](https://jobs.opennash.com/companies/trip-group/jobs/61e27b61f5f48d7fd410/)

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### [AI Native 设计师](https://jobs.opennash.com/companies/trip-group/jobs/a5bbe7c88620bfd54ab4/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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