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Trip.com Group · Shanghai

# 海外支付运营专员

Shanghai Finance & Accounting 

Listed on Trip.com Group’s official careers site. Posted September 29, 2026. Check that it is still open and apply there.
[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ037248&atsApiType=Moka)

[OpenNash Jobs](https://jobs.opennash.com/) / [Trip.com Group](https://jobs.opennash.com/companies/trip-group/) / 海外支付运营专员

## Job description

职位描述 岗位职责 负责跨境支付业务日常运营，包括客户账户审核跟进、提现/换汇/奖励金审批、资金结算核对等，保障各项流程高效准确运转； 推动运营自动化，梳理周期性数据拉取、报表生成、客户名单核对、节点提醒及对客通知起草等任务，搭建或优化 AI Agent 与自动化工作流； 建设团队知识库，维护和迭代 SOP、常见问题及智能问答助手； 协同合规、产品、销售等团队，推进 KYC 年审、协议签署等专项工作，跟踪进度并推动问题解决； 跟踪运营指标，借助 AI 工具识别异常、辅助分析原因，输出周期性报表，并参与流程复盘与改进。 任职资格 任职要求 1.

### 本科及以上学历，1-3 年运营相关经验，有支付、金融、银行、航旅行业背景者优先； AI 工具重度用户

日常用 ChatGPT / Claude / 豆包 / Kimi 等提效，有搭建 AI Agent 或自动化工作流（Coze、Dify、n8n 等）的经验者优先； 3. 英语读写流利，能处理英文邮件及双语运营材料； 4. 熟练使用 Excel，具备基础数据处理能力，会用 AI 辅助写 Python / SQL 脚本者更加分； 5. 工作细致、责任心强，能在多线程任务下保证时效；有 owner 意识

## At a glance
- Posted by the employer: Sep 29, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 20 days
- Location: Shanghai[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ037248&atsApiType=Moka)

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### [产品运营（海外保险）](https://jobs.opennash.com/companies/trip-group/jobs/f85d1bb79c0f05787998/)

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### [反洗钱运营经理](https://jobs.opennash.com/companies/trip-group/jobs/26896ae439c45a18ffd8/)

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### [在线专员](https://jobs.opennash.com/companies/trip-group/jobs/1edfc98247a18fde310f/)

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### [海外支付产品经理（前端）](https://jobs.opennash.com/companies/trip-group/jobs/875c25ee281287036edf/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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