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Trip.com Group · Shanghai

# 在线专员

Shanghai Finance & Accounting 

Listed on Trip.com Group’s official careers site. Posted June 23, 2026. Check that it is still open and apply there.
[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ032600&atsApiType=Moka)

[OpenNash Jobs](https://jobs.opennash.com/) / [Trip.com Group](https://jobs.opennash.com/companies/trip-group/) / 在线专员

## Job description

### 职位描述 工作职责

1． 线上打字的形式回答并解决携程金融用户的问题及投诉建议 2. 记录及反馈工作，及时跟进处理结果 3． 负责定期将汇总内容整理上报，协助上级主管进行信息收集 4． 按时按量完成上级安排的其它工作 5.

### 做五休二，排班轮休 ，不支持居家办公 任职资格 任职要求
- 大专及以上学历专业不限（有金融相关就职经历优先）
- 打字速度不低于50字/分钟
- 勤奋踏实、吃苦耐劳、良好的服务意识、团队合作精神

## At a glance
- Posted by the employer: Jun 23, 2026
- First seen by OpenNash: Oct 19, 2026
- Last checked: Oct 19, 2026
- Listed for: 118 days
- Location: Shanghai[Apply on Trip.com Group’s careers site →](https://careers.trip.com/#/job-detail?fromId=MJ032600&atsApiType=Moka)

## More jobs at Trip.com Group

### [VCC业务运营](https://jobs.opennash.com/companies/trip-group/jobs/ac99568d10d8c558f416/)

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### [产品运营（海外保险）](https://jobs.opennash.com/companies/trip-group/jobs/f85d1bb79c0f05787998/)

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### [反洗钱运营经理](https://jobs.opennash.com/companies/trip-group/jobs/26896ae439c45a18ffd8/)

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### [海外支付产品经理（前端）](https://jobs.opennash.com/companies/trip-group/jobs/875c25ee281287036edf/)

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### [海外支付产品运营经理](https://jobs.opennash.com/companies/trip-group/jobs/2b4ded2832877d28161b/)

Shanghai

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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