[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Toll Brothers jobs](https://jobs.opennash.com/companies/toll-brothers/) · [Search jobs](/search/) Toll Brothers · Toll Brothers - Collegeville # Customer Care Representative Toll Brothers - Collegeville Executive & Management Listed on Toll Brothers’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Toll Brothers’s careers site →](https://www.tollcareercenter.com/jobs/customer-care-representative/25350/) [OpenNash Jobs](https://jobs.opennash.com/) / [Toll Brothers](https://jobs.opennash.com/companies/toll-brothers/) / Customer Care Representative ## Job description Join an award-winning company! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 60 markets. We’re the country’s premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers. From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all. Toll Brothers, America's Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Collegeville, Pennsylvania. What is the opportunity? This position is on-site 5 days per week. The Customer Care Representative works closely with homeowners on Customer Care/Warranty matters to ensure the luxury homebuying experience continues after move-in through the timely resolution of Service Requests. This role will also perform functionality & Home Complete Inspections on homes prior to the Home Orientation. What are the primary responsibilities? - Conduct routine Homeowner meetings to observe and assess warranty request submissions Service appointment communications and coordination between ### Homeowners and Trade - Partners Service Request Management: entering, updating, closing and Purchase - Order processing Conduct Home Complete/Quality Inspections prior to delivery to the Customer Responsible for customer satisfaction metrics related to homeowners served All other duties as assigned This is an excellent opportunity to join one of the nation's most respected Fortune 500 companies! ### Qualifications Does this describe you? ### Outstanding Customer Service Skills - Ability to plan and prioritize while focusing on detail orientation and effective time management When speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely - Applies creative problem-solving to address business needs and issues - Strong computer skills including Outlook, Excel, and Word Do you have these qualifications? ### Essential High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience We offer an excellent benefits package, including comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more! Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry! Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law. #EarlyCareer #LI-Onsite ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Toll Brothers - Collegeville[Apply on Toll Brothers’s careers site →](https://www.tollcareercenter.com/jobs/customer-care-representative/25350/) ## More jobs at Toll Brothers ### [Construction Manager](https://jobs.opennash.com/companies/toll-brothers/jobs/a3dbb9de22c45deb499e/) Toll Brothers - Franklin Lakes ### [Construction Manager](https://jobs.opennash.com/companies/toll-brothers/jobs/2a2a15467775ccaf2d86/) Toll Brothers - Houston ### [Construction Manager](https://jobs.opennash.com/companies/toll-brothers/jobs/b84b032dd98d15eb7293/) Toll Brothers - Palm Harbor ### [Construction Manager | Toll Career Center](https://jobs.opennash.com/companies/toll-brothers/jobs/c8638968dc5b06750c6f/) Toll Brothers - Armonk ### [Construction Manager | Toll Career Center](https://jobs.opennash.com/companies/toll-brothers/jobs/7f2bcf4ff49da877d530/) Toll Brothers - Reno ## Similar jobs at other companies ### [Representative II, Customer Care Order Placement](https://jobs.opennash.com/companies/cardinal-health/jobs/83f0c5eabeb5dd94ced3/) Cardinal Health · International ### [Seasonal Customer Care Representative, Customer Care - Amazon Pharmacy](https://jobs.opennash.com/companies/amazon/jobs/13e111a915e0da2d8f4e/) Amazon · US, AZ, Arizona ### [Sales Representative - Nursing Care Products](https://jobs.opennash.com/companies/cardinal-health/jobs/5847ac0832a87dce0d80/) Cardinal Health · WI ### [Customer Care Agent I](https://jobs.opennash.com/companies/murphy-usa/jobs/058d6499e5a20f0bec0b/) Murphy USA · United States ### [Customer Care Professional-Annuities, Licensed, Remote](https://jobs.opennash.com/companies/thrivent-financial/jobs/579f82c300b2d7ca3ab1/) Thrivent Financial · United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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