[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Thermo Fisher Scientific jobs](https://jobs.opennash.com/companies/thermo-fisher-scientific/) · [Search jobs](/search/) Thermo Fisher Scientific · Mexico City, Mexico # Med Info Assoc I (Pipeline) Mexico City, Mexico Full-time Listed on Thermo Fisher Scientific’s official careers site. Posted November 10, 2025. Check that it is still open and apply there. [Apply on Thermo Fisher Scientific’s careers site →](https://jobs.thermofisher.com/global/en/job/TFSCGLOBALR01334508EXTERNALENGLOBAL/Med-Info-Assoc-I-Pipeline) [OpenNash Jobs](https://jobs.opennash.com/) / [Thermo Fisher Scientific](https://jobs.opennash.com/companies/thermo-fisher-scientific/) / Med Info Assoc I (Pipeline) ## Job description Work Schedule Standard (Mon-Fri) Environmental Conditions Office ### Job Description Summarized Purpose: Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer servce. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training. ### Essential Functions and Other Job Information - Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support. - Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines. - Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed. - Maintains knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements. - Works with internal and external client contacts to resolve inquiries. As needed, researches medical literature and drafts responses for such inquiries. - Provides administrative support as needed. ### Education and Experience High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification. Technical positions may require a certificate. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years) including 1+ year of medical or life-sciences experience, training or education. In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. ### Language Advanced/fluent English is mandatory. ### Knowledge, Skills and Abilities - Strong verbal and written communication skills - Strong language skills (comprehension, speaking, reading and writing) - Solid computer and keyboarding skills - Good interpersonal skills - Ability to work independently as well as part of a team. - Ability to interpret client provided medical and technical information - Organizational and time management skills - Ability to maintain a positive and professional demeanor in challenging circumstances. ## At a glance - Posted by the employer: Nov 10, 2025 - First seen by OpenNash: Jul 10, 2026 - Last checked: Oct 13, 2026 - Listed for: 337 days - Location: Mexico City, Mexico - Employment type: Full-time[Apply on Thermo Fisher Scientific’s careers site →](https://jobs.thermofisher.com/global/en/job/TFSCGLOBALR01334508EXTERNALENGLOBAL/Med-Info-Assoc-I-Pipeline) ## More jobs at Thermo Fisher Scientific ### [Med Info Spec I](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/711c23d565d725840019/) Mexico City, Mexico ### [Clinical Data Associate II](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/be3b63ca4682776de604/) Mexico City, Mexico ### [DO NOT APPLY - TEST REQ - HR Project Manager - Mexico City Mexico](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/08417caca056a840210b/) Mexico City, Mexico ### [Ecommerce Sr Analyst](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/bfe531c0099883f018f3/) Mexico City, Mexico ### [Executive Assistant – Bilingual (English/Spanish)](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/0c8ce80de9b998251f6c/) Mexico City, Mexico ## Similar jobs at other companies ### [Sr. Consultant, Info Security, App, Data, Cloud Security - AI](https://jobs.opennash.com/companies/cargill/jobs/50ac7516f58030ea0b4a/) Cargill · Bengaluru, India ### [Lead/Sr Assoc / Assoc Software Engineer — Portfolio Insights Platform, Wealth Management](https://jobs.opennash.com/companies/jpmorganchase/jobs/29fc37197c9c09044047/) JPMorganChase · LONDON, United Kingdom ### [Conducteur / Conductrice Travaux Pipeline IDF](https://jobs.opennash.com/companies/bouygues/jobs/76d91e254c8626ade923/) Bouygues · AULNAY-SOUS-BOIS, France ### [[Talent Pipeline] Consultant / Senior Consultant, Solutions Design, APAC](https://jobs.opennash.com/companies/deutsche-post/jobs/7f167cfbf3453df7141d/) Deutsche Post · Singapore ### [Strategic Sourcing Specialist (Pipeline)](https://jobs.opennash.com/companies/sgs/jobs/33c23e7b3012aff92bb7/) SGS · Makati City, NCR, Philippines OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)