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Texas Instruments · Shanghai, China

# Customer Support Representative

Shanghai, China Customer Support 

Listed on Texas Instruments’s official careers site. Posted August 6, 2026. Check that it is still open and apply there.
[Apply on Texas Instruments’s careers site →](https://edbz.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/25009426)

[OpenNash Jobs](https://jobs.opennash.com/) / [Texas Instruments](https://jobs.opennash.com/companies/texas-instruments/) / Customer Support Representative

## Job description

Change the world. Love your job. Are you passionate about helping people and solving problems? Do you thrive in a dynamic environment where no two days are the same? Join our Customer Support Center team and become an integral part of TI's success story!

### Your impact

As a Customer Support Representative, you'll be the friendly voice and problem-solving champion for our valued customers.

You will:
- Turn customer challenges into success stories
- Collaborate with cross-functional teams to tackle complex issues
- Contribute to improving our operational processes and customer experience
- Use internal systems to respond to customer inquiries and document customer interactions
- Leverage data to address customer problems and maintain operational success metrics
- Proactively resolve data discrepancies between TI and customers
- Gain valuable experience in building both external and internal relationships
- Be a part of a supportive team environment that values your input and ideas

## Qualifications

### Minimum requirements
- High school diploma or GED with 2 years of work experience in a call center or customer support environment, or an Associate degree in business administration or related field
- Proficiency in Japanese or Korean written and verbal, communication Preferred qualifications:
- You're a natural communicator who can explain complex ideas simply
- You have an eagle eye for details and take pride in your work
- Your passion for helping others shines through in every interaction
- You're a creative problem-solver who thinks on your feet
- You thrive in a fast-paced environment and can juggle multiple priorities
- You're comfortable working independently, but also love being part of a team
- Previous customer service experience is a plus
- Microsoft Excel experience including the use of filters, formulas and pivot tables to organize, aggregate and analyze data
- Familiarity with email, ticketing systems and customer relationship management (CRM) platforms experience preferred

Join us and be part of a team that's shaping the future of technology while providing world-class customer support. Your journey to an exciting career starts here!

## At a glance
- Posted by the employer: Aug 6, 2026
- First seen by OpenNash: Aug 21, 2026
- Last checked: Oct 18, 2026
- Listed for: 73 days
- Location: Shanghai, China[Apply on Texas Instruments’s careers site →](https://edbz.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/25009426)

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