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Teradyne · Seongnam-si, KR

# Customer Service Engineer

Seongnam-si, KR Customer Support 

Listed on Teradyne’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on Teradyne’s careers site →](https://jobs.teradyne.com/Universal-Robots/job/Seongnam-si-Customer-Service-Engineer/1395795400/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Teradyne](https://jobs.opennash.com/companies/teradyne/) / Customer Service Engineer

## Job description

Customer Service Engineer Join Teradyne Robotics (UR & MiR) 글로벌 협동로봇 시장을 선도하는 테라다인 로보틱스에서 고객 현장 지원을 담당할 엔지니어를 찾습니다. 고객의 문제를 해결하고, 로봇 시스템의 안정적인 운영을 지원하는 역할입니다. ※영문 이력서 제출 필수 Key Responsibilities 고객 문의(전화/이메일) 대응 및 문제 해결 (Troubleshooting) 현장 방문을 통한 기술 지원 및 복잡한 이슈 대응 Distributor / SI / End-user 대상 기술 교육 진행 고객 케이스 관리 (RMA, Service & Support)

Global Product Support 및 APAC 팀과 협업 고객 이슈 분석(RCA) 및 성능 개선 지원 서비스 KPI 관리 및 장기 미해결 이슈 최소화 고객 및 파트너사와의 관계 구축 및 만족도 향상 ※ 국내 출장 중심 (최대 60%), 일부 해외 출장 포함 Qualifications 공학/컴퓨터 관련 학사 이상 로봇/자동화/장비 산업 경력 3년 이상 Field

Service 또는 Customer Support 경험 3년 이상 자동화 장비/기계/전자 시스템 이해 한국어/영어 필수 (Mandarin 우대) 문제 해결 능력 및 고객 대응 커뮤니케이션 역량 우대사항 C++ / Java / Python 등 프로그래밍 경험 Factory 장비/생산 환경 경험 글로벌 기업 근무 경험 #LI-JP2

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 12, 2026
- Last checked: Oct 18, 2026
- Listed for: 98 days
- Location: Seongnam-si, KR[Apply on Teradyne’s careers site →](https://jobs.teradyne.com/Universal-Robots/job/Seongnam-si-Customer-Service-Engineer/1395795400/)

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