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Teradyne · Shanghai, CN

# Field Application Engineer(GCS,Shanghai)

Shanghai, CN Operations 

Listed on Teradyne’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on Teradyne’s careers site →](https://jobs.teradyne.com/Teradyne/job/Shanghai-Field-Application-Engineer%28GCS%2CShanghai%29/1438968100/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Teradyne](https://jobs.opennash.com/companies/teradyne/) / Field Application Engineer(GCS,Shanghai)

## Job description

Our Purpose At Teradyne, where experience meets innovation, we drive excellence in every connection. We are fueled by creativity, diversity of thought, and a passion for continuous learning. We cultivate an inclusive culture that respects individual strengths, perspectives, and experiences—believing that our differences make us a stronger team that delivers better decisions, greater innovation, and superior business results.

Organization & Role The Global Customer Services (GCS) team is seeking a Field Application Engineer to support our pioneer upskilling initiatives work and to lead field escalation support on key customer accounts while driving capability upskilling across frontline field teams. This role sits at the intersection of frontline field team support and SEG team as well as internal escalation support team, ensuring fast issue resolution and long-term knowledge growth.

You will act as a technical escalation focal point while building structured learning systems that enhance field readiness, troubleshooting depth, and operational excellence.

### Key Responsibilities
- Serve as technical escalation lead for critical issues across various VIP accounts
- Support root cause analysis and drive timely, structured issue resolution together with the frontline field team Develop and deliver scenario-based and experience-based training derived from real escalation cases
- Build and standardize troubleshooting guides, knowledge assets, and best practices
- Analyze escalation trends to drive continuous improvement and preventive actions
- Collaborate with global stakeholders to ensure consistent and high-quality field support All

### About You

We seek individuals who share our passion and determination to strive to improve and empowers field teams through innovative and continuously evolving upskilling strategies.

### Requirements

Degree in Electrical/Electronic Engineering, Computer Engineering, or related field Experience in ATE test industry for more than
- 5 years or strong engineering experience in direct customer support
- Strong knowledge of test flows, debugging, and system-level troubleshooting Analytical skills with exposure to data tools (e.g., JMP, Python, SQL, visualization tools) will be considered added advantage
- Strong ability to work independently Experience in training, coaching, or knowledge development is an advantage Willing to travel within and out of the country Benefits: Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 18, 2026
- Last checked: Oct 18, 2026
- Listed for: Under a day
- Location: Shanghai, CN[Apply on Teradyne’s careers site →](https://jobs.teradyne.com/Teradyne/job/Shanghai-Field-Application-Engineer%28GCS%2CShanghai%29/1438968100/)

## More jobs at Teradyne

### [Field Application Engineer(MTD, Shanghai or Hefei)](https://jobs.opennash.com/companies/teradyne/jobs/0a56f83142ac75b12fca/)

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### [Field Application Engineer(SEG,Shanghai or Xi'an))](https://jobs.opennash.com/companies/teradyne/jobs/39df68e5bccca4150414/)

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### [Field Application Engineer(SEG,Shanghai)](https://jobs.opennash.com/companies/teradyne/jobs/584f269de80c8e7c160f/)

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