[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

Telstra · Australia

# Business Specialist

Australia Operations 

Listed on Telstra’s official careers site. Posted October 29, 2026. Check that it is still open and apply there.
[Apply on Telstra’s careers site →](https://telstra.wd3.myworkdayjobs.com/Telstra_Careers/job/Australia-Flexible/Business-Specialist_JR-10177905)

[OpenNash Jobs](https://jobs.opennash.com/) / [Telstra](https://jobs.opennash.com/companies/telstra/) / Business Specialist

## Job description

Employment Type Permanent Closing Date 25 Nov 2026 11:59pm Job Title Business Specialist

### Job Summary

As a Business Specialist, you are an important contributor in in providing business insights through analysing, forecasting, reporting and monitoring our business and commercial information, that support the identification of business improvement programs. You thrive on providing the data, analysis and insights for critical decision-making purposes that support Telstra in reaching our strategic objectives as an organisation.

### Job Description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means a having career that grows with you, and working with a team powered by human connection that prioritises well-being and choice.

Here’s what you can expect from us
- Flexible working. Wherever you live, choose where, when, and how you work so you can be at your best.
- There when life happens. From Gender Affirmation Leave to Telstra’s Additional Leave Day, we give you time to spend away from work when you need it most.
- Pay for performance. We recognize outstanding contributions through our generous incentive programs.
- Parental Leave. A gender-equal policy for parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
- Unlimited learning. Level up your credentials with access to 17,000 learning programs. Learn ‘on the job’ and achieve university credits toward degrees and Master's programs.
- Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.
- Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.

Make a Difference The Business Specialist supports the delivery and adoption of technology change across the field workforce management, mobility and geospatial platforms used by Telstra Field Services. The role connects operational users with technology delivery teams across requirements, testing, release, training and post-implementation support.

### Key Responsibilities

This is how you’ll bring the purpose of your role to life. Methodologies and frameworks

### Agile product ownership
- backlog input, coordinating feature teams, pilots and phased rollout
- Software development lifecycle and release management
- ITIL-aligned change, planned outage and incident communication
- Business readiness and organisational change management
- Continuous improvement intake and governance, including assessment through operational decision forums

### Programming languages
- not a core requirement of the role Specialised capabilities
- Product ownership of a geospatial platform modernisation, covering deployment planning, licence and cost management, pilot selection, feedback loops and rollout of features such as CNI and red line mark-up
- Running improvement initiatives across multiple stakeholders, from discovery through to deployment
- Producing training and support materials, including instructional videos, for field users
- Presenting system changes to operational leadership and business forums

About you To be successful in the role, you'll bring skills and experience in: Essential
- Bachelor degree in Information Systems, Information Technology or a related discipline Gathering and analysing business requirements, and turning operational needs into system change requests Pre-release testing and quality assurance, including checking application behaviour against business requirements Managing releases and communicating changes for code, configuration, reference data and patch releases Coordinating application licences and user access Desirable A product ownership or business analysis certification, such as PSPO, CSPO or IIBA ITIL Foundation Industry knowledge and experience
- 3+ years in an ICT business analysis, business systems or product role.

Experience in telecommunications, utilities or field service operations Understanding of how field technicians work and how system changes affect day-to-day operational work Experience supporting the replacement of end-of-life or limited-support platforms Systems, tools and technologies Field workforce management, scheduling and mobile technician applications which are IFS SaaS products and AWS internally hosted and developed application support systems (Telstra examples: MyDay, TBOSS, Availability Manager) Esri ArcGIS, including ArcGIS Field Maps, and migrating from legacy GIS platforms (Telstra example: GE Spatial) Network mapping and records applications (Telstra example: MAPS4P) Microsoft 365, including Teams, SharePoint and PowerPoint, plus tools for creating training videos.

Delivery and backlog tools such as Jira and Confluence. If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply! ------------------------------------- We encourage applications from people of all abilities and backgrounds - including Aboriginal and Torres Strait Islander peoples, the LGBQTI+ community, linguistically diverse, and people living with disability. When you apply, you can choose to note the pronouns you use and /or any reasonable adjustments needed to take part equitably during the interview process.

Visit www.telstra.com.au/careers/diversity-and-inclusion or email us at DisabilityandAccessibility@team.telstra.com noting your preferred method of contact Recruitment Start Date:28/10/2026 Recruitment End Date: 25/11/2026

## At a glance
- Posted by the employer: Oct 29, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 8, 2026
- Listed for: 10 days
- Location: Australia[Apply on Telstra’s careers site →](https://telstra.wd3.myworkdayjobs.com/Telstra_Careers/job/Australia-Flexible/Business-Specialist_JR-10177905)

## Hiring at Telstra
- Open jobs: 161
- New in the last 7 days: 27
- Tracked since: Jul 16, 2026

[All Telstra jobs](https://jobs.opennash.com/companies/telstra/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Telstra

### [Senior Network Integration Engineer](https://jobs.opennash.com/companies/telstra/jobs/2fbd981480056f82d518/)

Australia

### [Head of Residential Business Development](https://jobs.opennash.com/companies/telstra/jobs/f06036334bb96a3488db/)

Australia

### [Network Design Specialist](https://jobs.opennash.com/companies/telstra/jobs/38f2822c20fad53f45f9/)

Australia

### [Security Capabilities Lead](https://jobs.opennash.com/companies/telstra/jobs/988323c0f59bf4fa54f3/)

Australia

## Similar jobs at other companies

### [Business Manager – Associate, Operations Finance & Business Management](https://jobs.opennash.com/companies/jpmorganchase/jobs/92ae8e9910c3f900043f/)

JPMorganChase · LONDON, United Kingdom

### [Senior Country Business Management Office - Business Manager - Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/d91f570ccb4979a5d667/)

JPMorganChase · Metro Manila, National Capital Region, Philippines

### [Business Architect](https://jobs.opennash.com/companies/microsoft/jobs/ac5ca28eccc3c51edf32/)

Microsoft · Australia, Victoria, Melbourne

### [Business Manager](https://jobs.opennash.com/companies/microsoft/jobs/92ce98b25d9ac7848027/)

Microsoft · Singapore

### [Business Developer, Amazon Business, Retail - Amazon Business](https://jobs.opennash.com/companies/amazon/jobs/0ca8b5b56fd48042ab75/)

Amazon · MX, DIF, Mexico City

[Operations jobs](/functions/operations/)

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.