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TE Connectivity · Great Britain

# Customer Service Associate

Great Britain Customer Support 

Listed on TE Connectivity’s official careers site. Listed as of November 10, 2026. Check that it is still open and apply there.
[Apply on TE Connectivity’s careers site →](https://careers.te.com/job/SWINDON-Customer-Service-Associate-SWD-SN3-5JA/1447598600/)

[OpenNash Jobs](https://jobs.opennash.com/) / [TE Connectivity](https://jobs.opennash.com/companies/te-connectivity/) / Customer Service Associate

## Job description

### Job Overview

TE Connectivity's Customer Service teams interact with customers and company sales representatives to handle a variety of pre-sales and post-sales service functions. They use phone, email, and the internet to manage customer correspondence and internal enquiries. They also investigate and resolve customer complaints. A key focus of the role is developing strong working relationships with customers and internal support functions.

### Your new role

Be the primary day-to-day interface for assigned account partners in the UK Carry out contract reviews on orders/schedules and process them within SAP Progress and expedite orders as requested.Process requests for quotations
- Process customer returns.Investigate credit and debit requests and queries, issuing credits/debits where necessary
- Conduct regular reviews with your account base to discuss OTD (On-Time Delivery), backlog, and general support issues.

Review, action, and issue all relevant order-related reports Follow TESOG policies and procedures Proactively perform quote follow-up activities Your ideal background:
- Excellent interpersonal skills and telephone manner
- Ability to communicate with customers and people at all levels of the organisation
- Proactive and flexible attitude as a team member
- Organised and methodical approach to work, with strong accuracy and attention to detail
- Demonstrable experience handling customers in a highly customer-orientated environment
- Experience using SAP preferred but not essential
- Ability to work under pressure and meet tight deadlines
- Experience using Outlook, Word and Excel

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Nov 10, 2026
- Last checked: Nov 10, 2026
- Listed for: Under a day
- Location: Great Britain[Apply on TE Connectivity’s careers site →](https://careers.te.com/job/SWINDON-Customer-Service-Associate-SWD-SN3-5JA/1447598600/)

## Hiring at TE Connectivity
- Open jobs: 3,005
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 13, 2026

[All TE Connectivity jobs](https://jobs.opennash.com/companies/te-connectivity/) · [Weekly hiring report](/reports/hiring/)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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