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Tata Consultancy Services · Melbourne

# Team Leader

Melbourne 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/417895J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Team Leader

## Job description

### Key Responsibilities for the Role

Should be able to handle a team of 20-25 resources Participate in cadence with Clients, Operations, Training and Quality teams.

Timely generation of analytics and presentation, action plan creation and effective rollouts of action plans
- Process improvement opportunities to be identified and improvements rolled out through green belt/Black belt, structure problem solving methodology Experience in analyzing data, creating reports on time, creating data trackers, dashboards and preparing client presentations for meetings
- Handle escalations from clients, operations effectively Managing a dedicated team of associates and ensuring their coaching, development and productivity
- Ensure all agents in the team are compliant as per company mandatory course requirements Monthly one on one connects with team to understand agent strength, weakness and behavior traits.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Melbourne[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/417895J)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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