[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · Oakland, CA # ServiceNow Senior Integrations SME Oakland, CA Senior individual contributor $120,000-$160,000 Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/423427J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / ServiceNow Senior Integrations SME ## Job description Must Have Technical/Functional Skills We are looking for a senior ServiceNow integration specialist responsible for designing, developing, and maintaining complex integrations between the ServiceNow platform and external enterprise systems. This role involves serving as a technical subject matter expert in integration architecture, ensuring secure, scalable, and reliable data exchange across various platforms and services. - Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent, integrations - Ability to configure ServiceNow ITSM applications in alignment with approved design plans - Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing - Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS - Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively - Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability - Must be ServiceNow Certified Systems Administrator - Should possess knowledge in Agile/Scrum methodology - Basic knowledge with ITIL/industry standards - Knowledge of software development lifecycle (SDLC) - Behavioral competency - Effective communication skills with both non-technical and technical audiences (verbal and written) - Excellent Interpersonal skills to work with the project team members collaboratively - Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) ### Good to Have - ServiceNow certifications (e.g., CSA, CAD, Integration related CIS). ### Roles & Responsibilities - Design, build, and support integrations between ServiceNow and third-party systems using REST, SOAP, web services, IntegrationHub spokes, and MID Servers. - Develop inbound and outbound integrations, including bi-directional data synchronization and event-driven workflows. - Create and maintain import sets, transform maps, and data reconciliation logic to ensure data accuracy and normalization. - Define integration patterns, standards, and reusable components aligned with enterprise architecture guidelines. - Ensuring integration follows best practices for performance, security, and maintainability. - Support CMDB and CSDM alignment by integrating authoritative data sources and maintaining data quality. - Monitor integrations, implement logging and error handling mechanisms, and resolve complex integration issues. - Perform performance tuning and root cause analysis for failed or degraded integrations. - Support system upgrades and platform releases by validating integration compatibility. - Partner with architects, developers, infrastructure teams, and stakeholders to gather requirements and deliver solutions. - Provide technical guidance and mentoring to junior developers or integration specialists. - Document integration designs, data mappings, and operational runbooks. ### Salary Range $120,000-$160,000 a year