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Tata Consultancy Services · Clearwater, FL

# L2 Production support

Clearwater, FL $90,000 to $110,000 per year Manufacturing & Production 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/424140J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / L2 Production support

## Job description

### Must Have Technical/Functional Skills
- API troubleshooting (REST/SOAP).
- JSON/XML payload analysis.
- SSO technologies.
- SQL query and data analysis skills.
- Log analysis and troubleshooting.
- Microsoft 365 administration basics., splunk etc

### Roles & Responsibilities
- Provide Level 2 support for business-critical applications and integrations.
- Troubleshoot and resolve application, workflow, and data-related issues.
- Monitor application performance, interfaces, and batch jobs.
- Manage incidents, service requests, and problem tickets using ServiceNow.
- Perform root cause analysis (RCA) and implement corrective actions.
- Coordinate with vendors, developers, and infrastructure teams for issue resolution.
- Support user access management, SSO, and security-related requests.
- Validate and support application releases, upgrades, and deployments.
- Maintain SOPs, runbooks, knowledge articles, and support documentation.
- Ensure compliance with SLAs and provide timely stakeholder communication.
- Analyze application logs, API errors, and integration failures.
- Drive continuous process improvements to enhance system stability, reliability, and user experience.

### Salary Range

$90,000 to $110,000 per year

## Qualifications

BACHELOR OF COMPUTER SCIENCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Clearwater, FL
- Pay: $90,000 to $110,000 per year[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/424140J)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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