[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · Cedar Rapids, IA # Field Service Engineer Cedar Rapids, IA $50,000-$65,000 Operations Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/422789J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Field Service Engineer ## Job description ### Must Have Technical/Functional Skills - Provide 2nd level IT support - Experience with operating system installation using SCCM, anti-spyware, anti-virus, custom and commercial software - Experience with mobile telephony technologies (MobileIron, iPad, Android and iPhone) - Knowledge of office products like word/excel/email client etc. - Proficiency in desktop support including knowledge of current Windows operating systems - Hardware support - Laptops, Printers, Desktop, Telephony equipment break fix - Backup & restore of OS and Data - Procurement of Hardware, Maintaining the assets and Hardware spare stock - Hands on Audio/Video conferencing experience - Experience in performing asset refresh - Experience in network trouble shooting - Basic knowledge of windows Active directory and group policies - Ability to lift and or move various computer equipment and ladder up to 30 kg. ### Roles & Responsibilities - Provide customer break fix support including off office hours and weekends for designated equipment in office or plant environment and campus - Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Communicating clearly in written and verbal form - Accepting and delivery of all service calls assigned - Completing all administrative tasks associated with each call - Responsible for control and return of assets and inventory - Other duties may be assigned to meet business needs - Installing wires and cables as well as splice wires or cables - Inspect and test wiring to locate and repair problems as well as ensuring that all specifications are met - Backup tape replacement - Executive support - Handling procurement - Support rest of the locations in country remotely if required. - Support Remote support teams if required - Support implementing/executing infrastructure-projects (small projects) only locally within the location. Generic Managerial Skills, If any - Good Communication skills - Problem ownership and follow-up - ITIL concepts strongly preferred - MCSE or MCP preferred - Min 5 years of relevant experience - Plant production environment experience (good to have) Salary Range- $50,000-$65,000 Per Annum TCS Employee Benefits Summary: Discretionary Annual Incentive. ### Comprehensive Medical Coverage Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. ### Family Support Maternal & Parental Leaves. ### Insurance Options Auto & Home Insurance, Identity Theft Protection. ### Convenience & Professional Growth Commuter Benefits & Certification & Training Reimbursement. ### Time Off Vacation, Time Off, Sick Leave & Holidays. ### Legal & Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN