[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · Seattle, WA # PTC Servigistics Functional Analyst Seattle, WA $150,000 - $175,000 Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/421134J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / PTC Servigistics Functional Analyst ## Job description Must Have Technical/Functional Skills Must-Have ### Skills and Experience - 4–5 years of relevant functional support or consulting experience in supply chain management or planning applications. - Strong hands-on knowledge of Service Parts Planning and Inventory Management concepts. - Functional expertise with PTC Servigistics or equivalent service parts planning tools. - Experience analyzing forecasting, inventory optimization, service level targets, and planning exceptions. - Ability to analyze planning outputs, parameters, and business rules to identify root causes of issues. - Experience working with planning tools such as Syncron, Kinaxis, Baxter Planning, or similar is a strong advantage. - Familiarity with ERP integrations (SAP, Oracle) is preferred. - Comfortable working in ITIL-based support environments. - Ability to work collaboratively with technical developers, business users, and global teams. - Strong SQL skills with experience in Oracle and MongoDB. - Strong hands on knowledge of Service Parts Planning / Inventory Management concepts. - Functional experience with PTC Servigistics preferred. - Strong collaboration skills to work with technical teams, business users, and global stakeholders. - Comfortable working in a remote, globally distributed team. - Must understand process-oriented systems and workflows (highly preferred). - Experience working in Agile environments and the ability to collaborate with cross-functional teams - Excellent communication skills and the ability to effective stakeholder interaction. - Team player with strong problem-solving skills and attention to detail. - Proven troubleshooting and problem-solving capabilities supporting large-scale, data-intensive, SLA-driven applications. (MUST) Preferred / Good to Have Skills - Understanding technical landscape with microservices and cloud environment like AWS or similar - Experience with CI/CD pipelines and build tools. - Aerospace aftermarket or MRO domain experience. - APICS CPIM / CSCP or equivalent certification. - Exposure to ERP integrations (SAP, Oracle). ### Roles & Responsibilities - Provide functional application support for aerospace OEM’s service parts planning platform. - Analyze and resolve functional issues related to forecasting, inventory optimization, service level targets, and planning exceptions. - Triage and analyze production incidents and business tickets to determine functional vs technical root causes. - Collaborate closely with technical teams to troubleshoot complex issues involving configuration, data, or custom code. - Configure Servigistics or equivalent planning tools to address business challenges and optimize planning outcomes. - Guide technical teams on required logic changes when issues relate to code or data processing. - Validate fixes through functional scenario testing and ensure business acceptance before deployment. - Support problem management and root cause analysis (RCA) activities, providing functional insights for long-term stability. - Communicate effectively with client stakeholders, explaining issues, impacts, and resolutions in business terms. - Maintain functional documentation, standard operating procedures (SOPs), and knowledge base articles. - Participate in cross-timezone coordination with offshore support teams to ensure seamless coverage. Generic Managerial Skills, If any Mandatory - Strong collaboration and interpersonal skills to coordinate with global and cross-functional teams. - Ability to manage priorities and incidents effectively under pressure. - Proactive problem-solving and decision-making skills. - Effective communication and stakeholder management capabilities. - Time management and organizational skills to work in a remote, distributed environment. - Ability to mentor or guide junior team members (if applicable). ### TCS Employee Benefits Summary Discretionary Annual Incentive. ### Comprehensive Medical Coverage Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. ### Family Support Maternal & Parental Leaves. ### Insurance Options Auto & Home Insurance, Identity Theft Protection. ### Convenience & Professional Growth Commuter Benefits & Certification & Training Reimbursement. ### Time Off Vacation, Time Off, Sick Leave & Holidays. ### Legal & Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. ### Salary Range $150,000 - $175,000 a year #LI-SV2 #LI-KUMARAN