[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · New Brunswick, NJ # ServiceNow Platform Architect New Brunswick, NJ $140,000-$170,000 Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/416025J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / ServiceNow Platform Architect ## Job description Must Have Technical/Functional Skills ### Role Summary We are seeking an experienced Senior ServiceNow Platform Architect to take end-to-end ownership of the ServiceNow platform. The role is responsible for driving the overall architectural strategy and ensuring the delivery of scalable, secure, and business-aligned solutions across the enterprise. The ideal candidate will bring strong expertise in HR Service Delivery (HRSD), with additional exposure to Source-to-Pay (S2P) and Legal Service Delivery (LSD) as value-add capabilities, along with the ability to engage effectively with senior stakeholders. Core Expertise - Strong, hands-on experience in ServiceNow Platform Architecture and enterprise solution design. - Deep expertise in HR Service Delivery (HRSD) (mandatory). - Exposure to Source-to-Pay (S2P) and Legal Service Delivery (LSD) (good to have). - Proven experience in ServiceNow integrations, including REST/API-based integrations and middleware patterns. - Solid understanding of platform governance, health, security, and best practices. - Strong stakeholder management and communication skills, with the ability to work effectively at leadership levels. - Experience guiding cross-functional teams and ensuring adherence to architectural standards. ### Mandatory Certifications - CTA (Certified Technical Architect) - CIS-HRSD (Certified Implementation Specialist – HRSD) - CAD - CSA Leadership Expectations - Demonstrated ability to own and drive the ServiceNow platform end-to-end with accountability and ownership. - Strong enterprise architecture mindset, with a focus on scalability, standardization, and long-term sustainability. - Excellent communication and stakeholder management skills, with the ability to influence and collaborate at senior leadership levels. - Proven capability to drive strategic decision-making and define forward-looking platform roadmaps aligned to business priorities. ### Success Measures - Delivery of scalable, stable, and high-performing platform architecture. - High stakeholder satisfaction, driven by effective collaboration and solution alignment with business needs. - Establishment of strong governance practices, ensuring minimal technical debt and adherence to standards. - Successful delivery of HRSD and ITSM transformation initiatives, aligned with organizational goals. ### Roles & Responsibilities - Own the end-to-end architecture of the ServiceNow platform, ensuring alignment with enterprise standards and business objectives. - Define and drive platform strategy, roadmap, and governance, ensuring scalability, security, and performance. - Lead solution design across modules, with a strong focus on HRSD implementations and enhancements. - Provide architectural guidance for integrations, ensuring seamless connectivity with external enterprise systems. - Establish and enforce best practices, design standards, and platform governance frameworks. - Collaborate with development teams, architects, and stakeholders to translate business requirements into robust technical solutions. - Engage with senior leadership and business stakeholders to provide strategic direction and solution alignment. - Mentor and guide junior and peer architects, fostering architectural best practices, knowledge sharing, and capability development across the team. - Ensure optimal utilization of the ServiceNow platform, minimizing technical debt and enabling long-term maintainability. ### Salary Range $140,000-$170,000 a year #LI-DM1