[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · Seattle, WA # PTC Servigistics Technical Analyst Seattle, WA $135,000 - $180,000 Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/421132J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / PTC Servigistics Technical Analyst ## Job description Must Have Technical/Functional Skills Must-Have ### Skills and Experience - Strong hands-on knowledge of Service Parts Planning and Inventory Management concepts. - Functional expertise with PTC Servigistics or equivalent service parts planning tools. - Experience analyzing forecasting, inventory optimization, service level targets, and planning exceptions. - Ability to analyze planning outputs, parameters, and business rules to identify root causes of issues. - Experience working with planning tools such as Syncron, Kinaxis, Baxter Planning, or similar is a strong advantage. - Strong development experience using core Java 8+, Java 17 preferred. - Extensive experience with strong Java backend skills, including Spring Framework and Spring Boot REST Microservices. - Strong SQL skills with experience in Oracle and MongoDB. - Experience with messaging systems such as Apache Kafka (highly preferred) and RabbitMQ or other messaging systems preferred. - Proficiency in ReactJS, including hooks, state management (Redux or Context API), and component lifecycle. - Solid knowledge of version control systems, especially Git (must), and GitLab (preferred) or equivalent. - Experience with CI/CD pipelines and build tools, especially GitLab Actions. - Familiarity with ERP integrations (SAP, Oracle) is preferred. - Comfortable working in ITIL-based support environments. - Proven experience in diagnosing and resolving application and database issues, including log analysis and root cause investigation. - Ability to work independently in a remote environment, coordinating with global teams using collaboration tools. - Strong analytical mindset to handle complex issues spanning application and database layers. - Excellent verbal and written communication skills to interact with US clients and internal stakeholders effectively. - Willingness to work US business hours with occasional adjustments for critical issues or cross-time zone coordination. ### Roles & Responsibilities - Ensure near 100% uptime and peak performance of the SCM application. - Monitor system health, investigate alerts/incidents, analyze Java application logs, integration points, and Oracle database to resolve issues promptly. - Handle support tickets, perform deep root cause analysis, and implement permanent fixes or preventive measures. - Modify and enhance Core Java application code for bug fixes or small feature changes, following version control and release management processes. - Develop and optimize SQL queries and PL/SQL routi nes; collaborate with DBAs to improve database performance and maintain data integrity. - Write and optimize SQL queries for Oracle and MongoDB databases, leveraging Spring JDBC Template and ORM frameworks. - Integrate and manage messaging systems such as Apache Kafka and RabbitMQ to support reliable asynchronous communication. - Work closely with offshore teams for deployment, incident hand-offs, and knowledge sharing; participate in overlap meetings. - Provide clear updates on issue status, RCA findings, and resolutions to technical and business teams. - Identify and suggest improvements in monitoring, caching, database indexing, and support workflows. - Maintain detailed documentation of support activities, incident resolutions, and prepare periodic reports on system metrics. - Adhere to TCS and client compliance standards, ITIL best practices, and data security protocols. Generic Managerial Skills, If any - Demonstrate responsibility for application uptime and issue resolution. - Effectively coordinate with global teams and manage hand-offs in a remote environment. - Ability to communicate technical details clearly to non-technical stakeholders. - Experience or willingness to mentor junior team members and lead small initiatives/projects. - Manage priorities effectively, adapt to changing schedules, and handle urgent issues outside normal hours when required. ### TCS Employee Benefits Summary Discretionary Annual Incentive. ### Comprehensive Medical Coverage Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. ### Family Support Maternal & Parental Leaves. ### Insurance Options Auto & Home Insurance, Identity Theft Protection. ### Convenience & Professional Growth Commuter Benefits & Certification & Training Reimbursement. ### Time Off Vacation, Time Off, Sick Leave & Holidays. ### Legal & Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. ### Salary Range $135,000 - $180,000 a year #LI-SV2 #LI-KUMARAN