[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · Boston, MA # Benchtop Support Engineer Boston, MA $110,000- $120,000 Operations Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/418118J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Benchtop Support Engineer ## Job description Must Have Technical/Functional Skills Identity & Access Management ### Proficiency in Active Directory administration - OU structure, Group Policy Objects (GPOs), user/service account management, and authentication protocols including RC4/NTLM/Kerberos. - Understanding of allow/deny list enforcement mechanisms within AD and Lab OU environments. - Experience with service account lifecycle management and privileged access controls. - Understanding of enterprise Identity Management tools (Sailpoint) Endpoint & OT Security - Working knowledge of endpoint detection and response (EDR) platforms, particularly CrowdStrike Falcon. - Understanding of OT/lab network architecture, including isolated or semi-isolated lab network segments, instrument connectivity, and associated security risks. - Familiarity with USB restriction and software control policies on Windows endpoints. ### Knowledge of vulnerability management concepts - OS patching, EOL systems, open file shares, and network-level exposure. ### Lab & Instrument Environment Familiarity - Understanding of how lab instruments authenticate to networks and the dependencies that exist between shared accounts and instrument operation. - Familiarity with Transparent Screen Lock (TSL) or similar technologies for instrument session management. - Awareness of lab data systems such as NuGenesis (SDMS), Empower (Waters), or similar scientific data and chromatography platforms is a plus. - Awareness of working in Biopharma Laboratory Environments - Awareness of GxP and Information Security compliance constraints - Familiarity with ITIL ITSM principles ### Tools & Platforms - ServiceNow or equivalent ITSM platform for demand intake and ticket management. - BeyondTrust or equivalent privileged access management and remote support tooling. - Microsoft Windows Server and Windows 10/11 administration. - Familiarity with network monitoring and log analysis tools. - Proficiency in PowerShell preferred. ### Salary Range $110,000- $120,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. ### Comprehensive Medical Coverage Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. ### Family Support Maternal & Parental Leaves. ### Insurance Options Auto & Home Insurance, Identity Theft Protection. ### Convenience & Professional Growth Commuter Benefits & Certification & amp; Training Reimbursement. ### Time Off Vacation, Time Off, Sick Leave & Holidays. ### Legal & Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1