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Tata Consultancy Services · Bengaluru

# Retail Merchandising

Bengaluru Retail & Store 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/418274J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Retail Merchandising

## Job description

Job Summary:- This role is responsible for optimizing onsite customer experiences, managing merchandising content, and driving engagement through strategic design and execution. The ideal candidate will have a strong understanding of e-commerce trends, customer behavior analytics, and content management systems, with a passion for delivering high-impact digital experiences.

### Key Responsibilities
- Digital Merchandising Strategy & Execution
- Design and manage category pages, brand stores, promotional campaigns, and email content to enhance customer engagement.
- Lead free search improvement initiatives to optimize discoverability and conversion.
- Customer Experience Optimization
- Analyze customer behavior across search, browse, and purchase journeys to identify opportunities and resolve friction points.
- Develop and execute strategies that elevate online customer experience and drive satisfaction.
- Content Management & Web Analytics
- Work closely with cross-functional teams to deliver merchandising projects under tight timelines.
- Stay current with e-commerce trends and technologies to inform merchandising decisions.
- Cross-Functional Collaboration & Project Delivery
- Ensure consistency and quality across all digital touchpoints through organized and detail-oriented execution.
- Taxonomy & Navigation Enhancement
- Apply knowledge of web taxonomy and navigation to improve site structure and customer-facing attributes.
- Support search attribute optimization to enhance product discoverability.

### Qualifications
- 2+ years of experience in site merchandising or digital content management, preferably in US/UK markets.
- Proficiency in MS Office/O365 suite and familiarity with web analytics tools.
- Strong communication skills in English, both written and spoken.
- Ability to work flexible shifts aligned with US/India time zones.
- Exceptional attention to detail, organizational skills, and ability to manage multiple priorities.
- Experience in designing and executing customer-centric digital experiences.

## Qualifications

BACHELOR OF COMMERCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Bengaluru[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/418274J)

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