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Tata Consultancy Services · Hyderabad

# Leadership

Hyderabad Operations 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/420266J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Leadership

## Job description

### Senior Manager/Delivery Head Banking Disputes
- Must have skills o US Banking and Financial domain expert o 12+Years of Experience in Managing Banking Operations in Financial crime compliance (End to End Disputes processing – Fraud, Non-Fraud) for a Leading US based client
- Sound knowledge of compliance and regulations
- Managed a Team size of 500- 700 o Good understanding of the Industry Trends
- Led Major Transformation Projects Delivering Significant Benefits
- Handled RFPs / Proactive Proposals
- Good experience in developing high impact presentations (PPTs) for internal and external stakeholders
- Green Belt Certification

### Preferred Skills
- Black Belt Certification
- Managed Blended Operations (Contact Center + Backoffice)

### Key responsibilities
- Manage Delivery of End-to-End disputes processing across US Banking (Fraud, Non-Fraud), across Multiple shores; Team Size 500- 700 o Identification of Additional Business Opportunities
- Identify New Offerings / Contribute to the Banking COE o Focus on Building Niche skills in US Banking Domain within the organization
- Shift of operations o 03:00 pm to 1:00 am, flexible to adapt to business requirements
- Location
- Pune/Chennai/Hyderabad

## Qualifications

BACHELOR OF COMMERCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Hyderabad[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/420266J)

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