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Tata Consultancy Services · Addison, TX

# Genesys Cloud CX Developer

Addison, TX $100,000-$130,000 Software Engineering 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/416301J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Genesys Cloud CX Developer

## Job description

Must Have Technical/Functional Skills Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX Developer\Architect with Softphone Roles & Responsibilities
- Mandatory Design and Development experience in Genesys Cloud CX and Genesys Architecture.
- Develop roadmap for CCaaS transformation and modernization initiatives.
- Experience in Softphone API integration with Genesys CX
- Experience in Genesy SDK
- Experience in Genesys Cloud CX administration, configuration and implementation.
- Strong experience Node.JS/ Rest, SOAP and Genesys APIs.
- Experience creating dashboards for monitoring queue activity, agent performance, and interactions.
- Strong Experience in Genesys Cloud admin and configuration including contact center,telephony, routing, people and permissions and outbound.
- Experience in Genesys installation and configuration
- Troubleshooting experiences with the issues in configuring and routing related issues. Desired skills.:
- Experience with Genesys on-prem and understanding of various Genesys components and composer development.
- Exposure for Java/J2EE development and API Development /Scripting integration
- Genesys Cloud CX certification preferred.

### TCS Employee Benefits Summary

Discretionary Annual Incentive.

### Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

### Family Support

Maternal & Parental Leaves.

### Insurance Options

Auto & Home Insurance, Identity Theft Protection.

### Convenience & Professional Growth

Commuter Benefits & Certification & Training Reimbursement.

### Time Off

Vacation, Time Off, Sick Leave & Holidays.

### Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range $100,000-$130,000 a year

## Qualifications

BACHELOR OF COMPUTER SCIENCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Addison, TX
- Pay: $100,000-$130,000[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/416301J)

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